Overview
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Multitasking
ROOT
Reasoning
Drawing
Customer Relationship Management (CRM)
Communication
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Microsoft Outlook
Technical Direction
Job Details
Role: Help Desk Analyst 4 (Only local to North Chesterfield, VA)
Location: North Chesterfield, VA
Knowledge, Skills, and Abilities
Advanced computer skills are required that aligns with the Job Description.Ability to multitask and to determine root cause of problems and implement solutions, and resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. In addition, customer relations skills; good verbal and written communication skills; and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook).
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|---|---|---|
| Advanced computer skills are required that aligns with the Job Description | Required | 8 | Years |
| Ability to multitask and to determine root cause of problems and implement solutions, | Required | 8 | Years |
| Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions | Required | 8 | Years |
| customer relations skills | Required | 8 | Years |
| good verbal and written communication skills | Required | 8 | Years |
| proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) | Required | 8 | Years |
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.