ServiceNow Product Consultant (Risk, Compliance & Security)

Overview

Remote
$160,000 - $180,000
Full Time

Skills

Artificial Intelligence
Audit Management
EMC RSA Archer
Generative Artificial Intelligence (AI)
HTML

Job Details

Job Description

Responsibilities include:

  • Lead short term ServiceNow consulting/advisory assignment in the customer environment to:

    • Lead discovery effort to design an approach and roadmap of Risk Management, GRC, TPRM using ServiceNow Integrated Risk Management (IRM) product suite

    • Lead assessment of current ServiceNow IRM implementation and set up to recommend gaps, improvement areas, best practices, continual transformation.

  • Work As a solution consultant and lead architect for ServiceNow Integrated Risk Management (IRM) product suite implementation

  • Support presales and solutioning effort (Crafting solution content and presenting to customer) for RFP s, proactive opportunities, as an SME in the ServiceNow Integrated Risk Management (IRM) product suite

  • Develop a comprehensive thought leadership strategy with ServiceNow at the core and aligned with Business objectives and Industry trends.

Other Responsibilities:

  • Stay current on competitive analysis and market differentiation (Ex: Battle Cards)

  • Conduct research to identify topics that resonate with the Customers and thereby develop solutions.

  • Create solution collaterals, collaborate with delivery to create case studies.

  • Contribute with offering maturation and new offering ideas.

  • Leverage BFSI business case expertise to articulate ways in which the Now platform will drive competitive advantage for their business.

  • Represent Client in partner events.

Qualifications:

  • 8+ years of experience in Solution consulting/advisory & Architecture and at least 5+ years of ServiceNow Product experience.

    • Extensive experience with ServiceNow platform, specializing in in ServiceNow Integrated Risk Management (IRM) module - at least one design, architecting and implementation of IRM solutions including Risk Management, Policy & Compliance Management, TPRM, Audit Management, etc.

  • Strong background in solution architecture and technical design, with a focus on Risk Management including Customize risk assessment methodologies, risk scoring models, and compliance controls based on regulatory requirements.

  • Experience in guiding stakeholders on risk response strategies (mitigate, accept, transfer, avoid) and automation of risk workflows.

  • Strong understanding of Governance, Risk and compliance domain knowledge and business processes and the ability to translate these into technical solutions. Strong understanding of BFSI regulatory and compliance requirements

  • Prior experience of working on any one of the Risk management platforms ex: Logic Manager, IBM OpenPages GRC, MetricStream

  • Ability to connect seamlessly with functional and technical customer SME s

  • Balanced knowledge of technology and domain

  • Candidates with the following Certification & Credentials will be preferred

    • ServiceNow CSA

    • ServiceNow CIS IRM

    • TOGAF or equivalent architecture framework

  • Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles

Soft Skills

  • Technologist at heart and quick learner

  • Ability to work as Individual Contributor as well as leader, navigate through matrix environment and ambiguous situation.

  • Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations.

  • Self-starter, good interpersonal skills, ability to lead customer meetings and build customer confidence. Open to travel.

  • Self-starter, Team Player and motivated

Preference will be given to associates with

  • Banking, Financial Services and/Insurance Background

  • Strong experience with ServiceNow non-IT products in addition to IRM (ex: SecOps, FSO etc.)

  • Experience working with Archer Platform

  • Experience in ServiceNow Scripting using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.

  • Working knowledge of integrations (Rest ,SOAP, JSON, e-bonding, XML, SNMP, Web API/Web Services) and GenAI & AI Agents (Now Assist) / Virtual Agent.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.