Sr. ServiceNow Developer/Admin

Overview

Remote
Depends on Experience
Contract - W2
Contract - 24 Month(s)

Skills

Servicenow
Sercivenow Developer
Servicenow Admin
ITSM
ServiceNow Certified System Administrator

Job Details

Mandatory Skills: Minimum 10 Years of Experience with ServiceNow CSA and CAD certs.

Primary Requirements
Demonstrated experience in managing and administering ServiceNow, including platform configuration, upgrades, and technical troubleshooting.
Hands-on development experience with custom workflows, scripts, portal design, and system integrations within ServiceNow.
Strong knowledge of ITIL frameworks, and ITSM best practices. Proficiency in JavaScript, with working knowledge of SQL, HTML, and CSS.
Ability to implement and maintain automated processes and workflows.
Excellent interpersonal skills and the ability to communicate effectively with both technical and non-technical personnel.
Experience providing user training and technical documentation.
Skilled in problem-solving and root cause analysis.
Familiarity with IT security policies, firewalls, and cybersecurity principles in a government context.

Secondary Requirements
Experience working in an Agile environment with tools such as Microsoft Azure DevOps.
Prior experience supporting government agencies or contracts.
Strong organizational and analytical skills; ability to manage multiple tasks and priorities in a dynamic environment. Certifications:
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ITIL Foundation Certification
Education:
Bachelor s degree in computer science, information systems, or a related discipline.
At least 5 years of experience in IT support, system administration, or a related technical field.
Minimum of 3 years of ServiceNow ITSM experience in a development or consulting role.

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