Mac Support Technician

Overview

On Site
$$25 / hr
Contract - W2
Contract - 1 day((s))

Skills

Mac Support Technician

Job Details

Job Description:
  • Candidate with Apple Certified Support Professional (ACSP) Preferred.
  • Should have minimum 3 years of hands-on experience in Mac Support and administration.
  • Should have minimum 1 year of hands-on experience in JAMF PRO (Casper suite) administration.
  • Should possess Strong knowledge and understanding of MacOS concepts.
  • Should demonstXX fault finding philosophy.
  • Should be thorough in Installing, configuring and troubleshooting macOS Clients.
  • Should diagnose Mac hardware issues and ready to provide L2 level Mac support remotely.
  • Should create Jamf policies & configuration profiles in JAMF Pro (Casper).
  • Should create Self Service policies and customizations.
  • Should hold strong knowledge on Jamf (Casper) Scoping.
  • Should create Mac application packages using Composer, Packages, etc.
  • Should handle mass deployments through JAMF PRO (Casper).
  • Should have experience in using Mac Terminal commands and have bash shell scripting knowledge.
  • Should Possess good knowledge in ITIL Process & Practice.
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