Network Support SME

We are a leading provider of Telecommunication services and technologies. We are seeking a Network Support SME for a long-term project with a tier 1 carrier. Network Support SME will be responsible for receiving TDM DS0 circuit lists to evaluate circuit status and create appropriate documentation and action plans. This role analyzes multiple data points and automated test results to determine the validity of the circuit. The specialist will partner with internal and external teams to resolve any questions or issues on each circuit prior to triggering a disconnect request.

Candidates must have first-hand experience with circuit testing and be able to interpret test results for analog data, digital data, and complex voice circuits. Must have testing technician experience.

This is a 100% remote contract position. Required Skills & Experience

• Former AT&T employee
• Circuit testing experience
• 8+ Years telecommunications specializing in
• TDM Maintenance or Service Delivery
• or
• TDM DS0 Tier II or Tier III Advanced Tech Support

• Proven experience as a testing technician troubleshooting, validating, testing TDM DS0 circuits
• Demonstrated strong understanding of TDM Architecture and Services (DS0, DS1, DS3, etc.)
• Demonstrated strong verbal and written communications skills
• Strong analytical, critical thinking, and problem-solving capabilities
• Highly organized with attention to detail
• Ability to balance priorities and multitask effectively]

What You Will Be Doing

• Review Excel spreadsheet trackers showing circuit lists
• Analyze test results, bit patterns and data for each circuit
• Add notes documenting analysis and conclusions
• Determine next appropriate steps for each circuit
• Support downstream teams during implementation as needed
• Other Duties as appropriate.