Salesforce BA

Job Description:

• Business Analyst interacts with the business stakeholders and subject matter experts in order to understand their problems and needs. They gather, document, and analyse business needs and requirements, conducts market analyses, analysing both product lines and the overall profitability of the business.

Responsibilities:

• Analysing Every Information: They dive into every key data, insights, fact to discover what actions to take for the business s ultimate success.
• Elicitation - They are required to set up the foundation of a project by asking a lot of questions, gathering opinions, information, facts by interviewing stakeholders & departments to analyse what teams to work with, what should be the process, and other things.
• Documentation On Requirements: Salesforce BAs are required to document every input, action, outcome exchanged between the team, departments so that stakeholders could look into it.
• Communicating: Salesforce BAs role is to act as a bridge and thus involves a lot of verbal & non-verbal communication between teams, departments & stakeholders to ensure the right processes, actions are put forward, and the inputs are aligned with the desired outputs.

Experience:

• 4 years of experience in business analysis in conducting market analysis.
• 2+ years of experience in requirement gathering.
• Business process optimization: Identify levers and optimization opportunities within business and operational processes.
• Statistical analysis: Use appropriate statistical methods to analyse and interpret data.

Skills:

• Salesforce
• Business Analysis
• Required Gathering
• Market Analyses

Education:

• BA/BS degree.