UX Designer Advanced

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 month(s)
No Travel Required

Skills

or a related field
5+ years of experience or equivalent expertise in service design
experience design
focusing on end-to-end experiences • 2+ year of experience or equivalent with designing AI enabled workflows and experiences • Proven record in innovative design projects
including journey mapping
service blueprinting
and storyboarding • Demonstrated expertise in creating direct and indirect experiences for diverse users • Ability to work in cross-functional teams
facilitate collaboration
and encourage consensus toward common goals and objectives • Experience with fast-paced
iterative design approaches involving frequent testing and refining of concepts.

Job Details

Job ID: JPC 6955 -1-12/22

Title: UX Designer Advanced

Location: Wilmington, DE

Required exp: 8+ years

Rate: $55/hr on C2C

Client: Randstad

Visa: EAD

 

JD:-

5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end experiences

• 2+ year of experience or equivalent with designing AI enabled workflows and experiences

• Proven record in innovative design projects, including journey mapping, service blueprinting, and storyboarding

• Demonstrated expertise in creating direct and indirect experiences for diverse users

• Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives

• Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts.

 

Responsibilities:

  • Create journey maps and service blueprints of end-to-end business processes to visualize and optimize service processes, touchpoints, and interactions and identify areas for improvement and innovation leveraging AI.
  • Collaborate with cross-functional teams to identify user needs, preferences, and expectations and partner with engineering to build low code agent workflows and AI solutions.
  • Support the security, compliance, and auditability of every AI enabled flow.
  • Stay current with industry trends and incorporate knowledge into team insights.
  • Facilitate workshops and co-creation sessions to gather information from customers to understand where improvements can be made along the customer journey.
  • Operate with an iterative design mindset as you incorporate user feedback and insights to continuously improve the overall. 
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