Job Title: Professional Services Consultant 3

Duration: 12 Months

Location: Austin, TX, USA

Pay Range: $80.64 per hour

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

Description of responsibilities:

1. Location: 95% remote 5% onsite (maybe once per quarter)
   2. Full time PS resident - 12 months (likely to renew)
   
   Required Skills:
   cDOT storage management
   Automation - Ansible
   Kubernetes
   
   Additional scope details
   1. Case management
   a. Support Background
   b. Able to use Client internal tools to help move support case forward i.e smartsolve
   c. Research support case questions then deliver a response or work with case owner to resolve the case in a timely manner.
   2. Troubleshooting (cases or just question)
   a. Performance related (help determine if it is truly a Client problem or NOT)
   b. ONTAP Configuration issues -- Webex with Telecommunication to help troubleshoot configurations (is it a Client problem or RedHat/VMWare)
   3. Upgrades help with review of systems ie. precheck and documentation on how to do upgrades.
   4. Needs to be either East or Central time zone
   a. May have to travel to meet with customer for planning, maintenance, etc.
   
   Activities include:
   Defining and building proof of concepts to demonstrate Client capabilities within customer environment
   Consult on system design and behavior
   Assist customer in defining and developing operational processes that center around reliability, security, and performance.
   Assist customer in architecting and integrating Client storage into various virtual computing environments
   
   Soft Skills required
   Clear and concise communication
   Understanding both big picture needs and detailed implementations
   Reliable and personable
   Sale-oriented / customer-first mindset
   
   Hard Skills required
   Deep understanding of ONTAP
   Strong scripting / automation skills Python, Ansible, Go (desired)
   Database experience / understanding desired for reporting and operational capabilities
   Strong Kubernetes / VMware skills
   Strong system reliability and storage performance skills
   Cloud platform understanding and experience desired
   System architecture for large-scale environments desired

Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.

Equal Employment Opportunity Statement Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements
Intelliswift participates in the E-Verify program.

Learn More For information on Intelliswift Software, Inc., visit our website at .