Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
JIRA
Atlassian
Configuration
administration
Service Management
Job Details
JIRA Admin/Consultant
100% Remote
Long Term Contract
Job Requirements:
- Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
- system administration experience of Atlassian systems (JSD/JSM, Jira server (Windows/Linux/Cloud)
- Experience in configuring user permissions and roles in Jira.
- Experience in the design, build, customization and roll out of advanced Jira workflows (script runner plus automation), and schemes.
- Custom Jira dashboard creation for analytics
- Proven Jira Administration experience with deep knowledge of best practices
- Expert level experience with Jira Service Management (configuration, automations, workflows, integrations, CMDB/Assets); building new solutions.
- Experience with Jira Software, Confluence
- Experience in adding New Jira Users, Creating Jira Projects, troubleshooting permission issues and missing notifications.
- Experience in configuring Jira security policy, vulnerability remediation.
- Handled Jira patch updates and backup.
- Experienced in the selection and implementation of Marketplace apps.
- Experience developing custom plugins for JSM/Jira
- Knowledge of ITSM practices and how they are fulfilled with JSM.
- Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
- Devise, test, and deploy integrations between Atlassian products and other internal tool chains.
- Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities.
- Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support.