Senior Systems Administrator - SSA 25-30785

Job Title: Senior Systems Administrator

Location: Baton Rouge, LA
Duration: 3+ Years

Job Description:

We are seeking an experienced Senior Systems Administrator to provide comprehensive technical support and administration for photogrammetric, CADD, GIS, and engineering software systems. The role involves first- and second-level support, software configuration, license management, and coordination with software vendors and stakeholders.

Scope of Services:

Photogrammetric Applications

• Provide first-level help desk and desk-side support on client configurations and upgrades.

• Act as an agent in issue resolution with software vendors and partner entities.

• Applications include (but are not limited to): ImageStation Orthopro, Stereo Display, Feature Collection, DTM Collection, Digital Mensuration, Automatic Elevations, Image Analyst.

Raster Products

• Provide first-level help desk and desk-side support for configuration and upgrades.

• Applications include (but are not limited to): Bentley Descartes.

CADD / Engineering Design Software

• Provide first-level help desk and desk-side support on client configurations and upgrades.

• Act as an agent in resolving issues with external entities.

• Applications include: ArcGIS, MicroStation, InRoads, OpenRoads, InRoads Bridge, OpenRoads Bridge, InRoads Survey, OpenRoads Survey, Bluebeam.

Engineering Project Management Software

• Provide help desk support on client configurations and upgrades.

• Applications include: Bentley ProjectWise.

Plotter Software

• Provide support for client and server configurations and upgrades, including integration with plot drivers and devices.

• Applications include: ProjectWise Interplot.

Licensing Support

• Maintain software license pools for CADD and engineering software.

• Interface with vendors to obtain updates and resolve issues.

• Vendors include: Visual 10 Lighting, Altiva, AutoCAD, Bentley, Bluebeam, Ensoft, ETAP, FB-Multipier, GeoCue, Global Mapper, Lusas, PTV, Sidra Solutions.

GIS Support

• Provide first-level help desk and desk-side support on GIS products and configurations.

• Products include: ESRI ArcGIS, Global Mapper.

Desktop Support

• Provide second-level support for Microsoft operating systems and applications (e.g., Microsoft Office).

• Support engineering workstations, desktops, and laptops (Lenovo, Dell, and other manufacturers).

• Provide troubleshooting, repair, and configuration of software, drivers, and BIOS for CADD/engineering devices.

• Support large-format plotters and scanners (e.g., OCE, Canon, and similar).

Enterprise & Project Support

• Assist with workstation and computer deployments.

• Contribute to planning and implementation of system upgrades and project infrastructure.

• Provide input on server specifications and requirements.

Required Expertise & Experience:

• 10+ years in Bentley ProjectWise Administration

• 10+ years supporting Photogrammetric software installation and maintenance

• 10+ years in Bentley MicroStation CADD Management (application and system support)

• 10+ years managing CADD applications running on MicroStation (InRoads, Interplot, etc.)

• 10+ years supporting large-format plotters/scanners in managed CADD environments

• 10+ years in multi-application/vendor license management

• 10+ years in Project Planning and Management

• 5+ years installing and supporting Bluebeam software

• Strong knowledge of Microsoft Windows Operating Systems

Preferred Certifications:

• Bentley Certifications (MicroStation, ProjectWise, OpenRoads, CADD Management)

• Microsoft Certified Professional (MCP)

• CompTIA Certifications (A+, Network+)