Microsoft D365 Customer Engagement & Power Platform Solution Architect

Role: Microsoft D365 Customer Engagement & Power Platform Solution Architect Duration: Long Term Location: San Bernardino, CA (On-Site)
Key Skills: 1. Microsoft Dynamics 365 CE (Customer Engagement):

• Customizations: Entities, Forms, Views, Business Rules, Site Maps
• Development: Plugins, Actions, Custom Workflows in C#
• Managed Solutions packaging & deployment
• Model-Driven App configuration

2. Power Platform:

• Power Apps (Canvas and Model-Driven)
• Power Automate (Cloud Flows and integrations)
• Power BI (for audit trail and operational reporting)
• Power Pages (Portal development and administration)

3. Azure Functions and Azure Integration:

• REST/SOAP API Integration
• .NET Core & .NET Framework-based Azure App Services
• Use of Azure Web Jobs, Azure SQL, Logic Apps
• Working with Azure AI and Document Intelligence (for OCR/XML workflows)

4. Azure DevOps (ADO):

• Pipelines for CI/CD
• Azure Boards for agile backlog & sprint planning
• Azure Test Plans (automated/manual testing)
• Release Management

5. Third-Party and Cross-System Integration:

• SharePoint Online
• Experlogix/XpertDoc Smartflows
• Tyler Odyssey XML Case Management Integration
• Use of OpenAI/Azure AI for intelligent document processing

Nice-to-Have Skills:

• Experience presenting solutions to public sector or government clients
• Experience with sandbox environments (DEV/UAT/PROD)
• Familiarity with accessibility and compliance standards in public sector solutions (e.g., Section 508, CJIS)

Description: Microsoft Dynamics 365 CE Customizations (Metadata Repository):

• Entities (Fields, Relationships, Forms, Views, Business Rules) - Option Sets - Web Resources (HTML, JavaScript) - Processes (Actions, Workflows) - Security Roles - Field Security Profiles - Model-Driven Apps (Site Map, Entity Views) - Help Pages Solutions

Microsoft Dynamics 365 CE Code (C#):

• Plugins - Actions - Custom Workflow Activities

Microsoft Power Pages Sites:

• Configure portals using the Portal Management App (Create & Maintain Web Pages, JavaScript) - Administer portals from the Power Platform Admin Center - Some functionality uses Azure AI

Microsoft Azure:

• Azure Services: App Services, Web Jobs, Functions, AI - .NET Core Applications: ISR Task Manager, Bulk Subpoena Generator - .NET Framework Applications: DA Case Cloning, DA Case Auto Number (Azure SQL), E-File Interface, Case Intake Interface

Microsoft Power Platform (Power Suite):

• Power Apps: Charges & Allegation Canvas App - Power Automate: Cloud Flows - Power BI: Audit Trail Report

Microsoft Azure DevOps (ADO):

• Azure Boards (Product Backlog/Work Items) - Azure Test Plans (Test Case Development & Execution) - Azure Pipelines (Build & Release Management) - Microsoft Dynamics CE Managed Solutions

Integrations:

• Microsoft SharePoint Online (C#, JavaScript) - XpertDoc (Experlogix) Smartflows Document Generation (C#, JavaScript, API) Environments: DEV, UAT, Production (Explore Power Automate) - Tyler Odyssey XML Processing (Inbound/Outbound) (C#, JavaScript, Power Automate) - Case Intake XML & Document Processing (C#, JavaScript) - Race Blind Charging (Azure OpenAI, Document Intelligence Studio)

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