ServiceNow Architects

Overview

Full Time

Skills

Optimization
Workflow
Workflow Optimization
Process Automation
IT Management
Mentorship
Customization
Collaboration
Management
ServiceNow
Healthcare Information Technology
Health Care
Life Sciences
Recruiting
Marketing Communications

Job Details

Overview

We are seeking 2 experienced ServiceNow Architect to support a healthcare client in Miami, FL. This is a remote, contract role responsible for leading the design, implementation, and optimization of ServiceNow solutions across enterprise environments. The architect will partner with IT leadership, analysts, and operational stakeholders to deliver scalable, high-impact workflows that improve efficiency and user adoption.

Responsibilities
  • Lead architecture, design, and implementation of ServiceNow solutions
  • Drive workflow optimization and process automation aligned with business and healthcare needs
  • Serve as technical lead for high-complexity ServiceNow projects and enhancements
  • Provide oversight and mentorship to developers, analysts, and administrators
  • Define configuration, customization, and integration requirements
  • Support complex integrations, upgrades, and troubleshooting efforts
  • Collaborate with vendors and manage third-party relationships
  • Participate in governance, operational reviews, and adoption assessments

Qualifications
  • Bachelor's degree in IT or related field
  • 7+ years of relevant IT experience
  • Strong ServiceNow architecture and implementation experience
  • Healthcare or regulated industry experience preferred
  • ServiceNow Certified System Administrator (CSA) preferred
  • Advanced ServiceNow certifications (CIS, CTA) preferred


To learn more about this and other positions, contact Michael Cooper at or . Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at .

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