Organizational change manager

Must have exp in Procurement too

Change Manager

Location San Jose, CA (2-3 Days)

Mandatory Areas
Must Have Skills
Skill 1 Change Management: 8+ years
Skill 2 OCM: 8+ years
Skill 3 Change Agent: 5+ years
Skill 4 Agile 5 + years
Good To have Skills
Skill 1 Communication
Skill 2 Implementation
Mandatory if Applicable
Domain Experience (If any ) nil
Must have Certifications nil
Prior UST experience Y/N - NO
If Yes provide dates, details of account/project

Location San Jose, CA
Onsite Requirement Yes
Number of days onsite 2 or 3 days
If Onsite Office Address San Jose, CA

As a Change Manager in Client technology Servies you will be a key member supporting one or more initiatives that impact strategic goals within client. You will partner with program managers, product managers, and subject matter experts to define and execute end to end change plans that support the business goals of the program to minimize disruption and increase end user adoption.
What you'll Do
Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally
Engage with business & IT team members to ensure cross-team & multi-functional collaboration and alignment
Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
Deliver on all areas of change including stakeholder and end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, reinforcement, etc.
Drive continuous improvement, incorporating feedback and lessons learned from other Client programs, flexing plans to the needs of the business
Partner with business stakeholders, the Field readiness and Enablement team, and the broader BCM team to deliver on the change management plans of the program
Establish and report on metrics for business reading, leading indicators, and end user adoption
Provide post release support to end users (office hours, communications, training materials revision, etc.) as needed in partnership with the program team

What you need to succeed
Practical experience with organizational change management, including people, process, and technology change implementations
Proven expertise in change principles and application, including at least 5 years of relevant experience; certification is a plus
Exceptional communication skills for a variety of audiences, both written and verbal and using multiple formats including but not limited to email, PPT, SharePoint/Wiki, newsletters, video, and infographics
Strong emotional intelligence and ability to establish and maintain trusting relationships
Ability to motivate and influence others to move toward a common vision or goal without authority or a direct reporting relationship
Flexibility and resourcefulness; resilience in ambiguous situations
Ability to collaborate effectively across various functions and levels in an organization
Technical capability and demonstrated use of metrics and analytics
Intermediate or sophisticated graphic design skills to support visual storytelling; experience with Adobe suite is desirable
Experience with Field technology is preferred