Field Service Technician

Immediate need for a talented Field Service Technician. This is a 03+ months Contract to Hire   opportunity with long-term potential and is located in Cherry Hill Township, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-96075

Pay Range: $20 - $21/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Technical Support & Troubleshooting
• Diagnose and resolve hardware, software, and connectivity issues
• Provide on-site technical support for staff and end users
• Perform break/fix support for laptops, desktops, printers, and servers
• Installation & Maintenance
• Install, configure, and maintain hardware and software
• Perform quarterly preventative maintenance (some after-hours required)
• Support rollout and upgrade projects
• Networking & Cable Management
• Terminate, test, and replace network cabling (Cat5, Cat6, Cat7)
• Perform rack-and-stack activities and smart-hands network support
• Organize and manage cable layouts for optimal performance
• Training & Documentation
• Train staff on new systems and technologies
• Maintain accurate documentation of support requests, configurations, and resolutions
• Asset & Inventory Management
• Track and manage hardware, software licenses, and inventory levels
• Assist with asset audits and lifecycle management
• Security & Infrastructure
• Maintain secure and efficient network infrastructure
• Support online ordering and delivery platforms

Key Requirements and Technology Experience:

• Key Skills:["Field Service Technician", "IT Support", "Hardware Troubleshooting", "Break/Fix Support", "Desktop Support", "Printer Support", "Network Cabling", "Rack and Stack", "Cable Management"].
• 5+ years of relevant IT field experience
• Candidates with 1+ year of experience will be considered if CompTIA A+ certified
• Strong knowledge of computer hardware, software, and networking
• Hands-on experience with:
• Break/fix troubleshooting
• Network cabling and termination
• Rack-and-stack and cable management
• CompTIA A+ (required or strongly preferred)
• CompTIA Network+ (preferred)
• Equivalent experience (5+ years) may substitute for certifications
• Ability to lift up to 50 lbs
• Ability to use a ladder (up to 10 ft reach)
• Light contractor work (drilling, mounting hardware to walls/countertops)
• Excellent customer service and communication skills
• Strong problem-solving and organizational abilities
• Reliable transportation and valid driver’s license
• Must complete client-specific training and pass certification exam

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
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