Hardware Support IT Engineer

Overview

On Site
$40,000 - $60,000
Full Time

Skills

MCSE
HPCP

Job Details

We are seeking a highly skilled and experienced Hardware Support IT Engineer to join our financial institution's IT team. The ideal candidate will have extensive knowledge and experience in providing technical support for Microsoft products and HP laptops. The primary responsibility of the Hardware Support IT Engineer is to ensure that all hardware-related issues are resolved in a timely and efficient manner.

Responsibilities:

  • Provide technical support for Microsoft products and HP laptops including hardware installation, configuration, and troubleshooting.
  • Ensure that all hardware-related issues are resolved promptly to minimize downtime and optimize system performance.
  • Collaborate with the IT team to identify and implement hardware upgrades and replacements as needed.
  • Maintain accurate and up-to-date hardware inventory records.
  • Develop and implement procedures for hardware maintenance, testing, and repair.
  • Ensure compliance with all hardware-related policies and procedures.
  • Provide training and support to end-users on hardware-related issues as needed.
  • Stay up-to-date with the latest hardware technologies and trends to ensure that the institution is utilizing the most effective and efficient solutions.

Requirements:

  • Bachelor s degree in computer science, Information Technology or related field.
  • Minimum of 5 years of experience in hardware support, preferably in a financial institution.
  • In-depth knowledge of Microsoft products and HP laptops.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work independently and collaboratively in a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize and manage multiple tasks effectively.
  • Detail-oriented with strong organizational skills.
  • Availability to work flexible hours as needed.
  • Relevant certifications such as Microsoft Certified Solutions Expert (MCSE) and HP Certified Professional (HPCP) are a plus.

If you are a highly motivated and skilled Hardware Support IT Engineer with a passion for excellence and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.