Overview
On Site
Depends on Experience
Contract - W2
Job Details
Senior Patient Account Specialist | 3+ Years of Experience | Onsite | Houston, TX | Contract
Walker Healthforce is seeking a Senior Patient Account Specialist with 3+ Years of Experience to support a healthcare client based out of Houston, TX. This is a 12-week contract opportunity.
START DATE: June 2, 2025
HOURS/SCHEDULE: 40 hours per week, 8a- 5p M-F
WORKER TYPE: Full-Time
CORE REQUIREMENTS: JOB RESPONSIBILITIES:
WHAT WE OFFER:
WHY WORK WITH WALKER?
Contact our Recruiting Team today to experience the Walker Healthforce difference!
ABOUT US:
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
#IND1
Walker Healthforce is seeking a Senior Patient Account Specialist with 3+ Years of Experience to support a healthcare client based out of Houston, TX. This is a 12-week contract opportunity.
START DATE: June 2, 2025
HOURS/SCHEDULE: 40 hours per week, 8a- 5p M-F
WORKER TYPE: Full-Time
CORE REQUIREMENTS:
- Must have a minimum of 3 years’ experience with Medicare/Medicaid insurance billing, collections, payment, reimbursement verification, and/or refunds.
- Experience with the Medicare billing process.
- Thorough understanding of Medicare/Medicaid guidelines and procedures for billing, collections, and appeals.
- Understanding and exposure to Medicare Recovery Audit Contractor.
- Knowledgeable in locating and referencing CMS and/or Medicare Regulations.
- General hospital A/R accounts knowledge is required.
- PC skills in a Windows environment are required.
- Solid knowledge and utilization of desktop applications to include Word and Excel are essential.
- College education, previous Insurance Company claims experience, and/or healthcare billing trade school education may be considered in lieu of formal hospital experience.
- Provides medical collection services for TLRA collection units.
- Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication to patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines.
- Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.
- Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA’s business objectives.
- Understands and adheres to all policies and procedures, as well as local, state, and federal regulations relevant to their area of operation.
- Documents and updates patient account information in TLRA’s collection software system timely and accurately to include appropriate account status.
- Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
- Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
- Performs research and analysis of account issues and strives to resolve problems timely and accurately.
- Ensures daily productivity standards are met.
- Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.
- Performs other special projects as required when assigned.
WHAT WE OFFER:
- Competitive compensation package
- Weekly pay via Direct Deposit
- Medical, Dental & Vision available
- 401k options
WHY WORK WITH WALKER?
- Access to our top ranked team of recruiting and placement specialists
- Continuous, one-on-one support from a dedicated engagement manager
- Professional resume development and interview preparation
Contact our Recruiting Team today to experience the Walker Healthforce difference!
ABOUT US:
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
#IND1
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