Overview
Skills
Job Details
Position: VoIP Network Engineer III
Location: Austin, TX
Mode of Work: Onsite
This position requires candidates to be in onsite 4-5 days a week in Austin TX
- Installing network hardware, components, and cabling.
- Troubleshooting and resolving issues on the network.
- Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements.
- Ability to provide technical support through various means of communication.
- Collaborate easily with business unit and project managers.
- Assisting operations team in the form of network design, implementation, and problem resolution.
- Meet quality, productivity, turnaround time and other expectations.
- After hour support and any other ad hoc duties.
- Optimize stability, availability, reliability, and performance of networking infrastructure.
- Conduct and make recommendations on LAN & WAN resource, performance, and capacity planning.
Minimum Yrs of Experience, Skills, and Qualifications
Years | Skill Area | Description |
8 | Network | Designing and implementing new network solutions and/or improving existing network efficiency |
8 | Network | Installing, configuring, and supporting network equipment (routers, proxy servers, switches, WAN accelerators, DNS, DHCP) |
8 | Network | Wireless design and configuration |
4 | Voice | Experience in VoIP engineering or telecommunications |
4 | Voice | Proficient with SIP, RTP, and VoIP protocols |
4 | Voice | Experience with VoIP platforms (e.g., Cisco Call Manager) |
2 | Voice/Network | Strong networking knowledge: TCP/IP, NAT, QoS principles |
4 | Voice | Analyzing and optimizing voice quality metrics |
Preferred Skills and Qualifications
Years | Skill Area | Description |
5 | Network | Advanced knowledge of protocols/tools (EIGRP, STP, BGP, VPC, mLACP, MLag, VRF, IPv4, VSS, IGMP, PIM, Anycast-RP, MSDP, 802.1x, EAP-TLS, PEAP-MSCHAPv2, TACACS+, SYSLOG, Cisco IOS, NX-OS, EVPN) |
2 | Network | Working knowledge of Cisco DNA Center |
| General | Strong sense of responsibility and mission completion |
| General | Experience managing complex technical projects with minimal guidance |
2 | Voice | Experience with cloud-based VoIP and UCaaS |
4 | Voice | Experience with VoIP, encryption, and firewall configurations |
4 | Voice | Expertise in VoIP technologies (SIP, H.323, VoLTE) |
4 | Voice | Experience with network monitoring tools and VoIP performance analyzers |
4 | Voice | Knowledge of telephony hardware (IP phones, gateways) |
4 | Voice | Certifications such as CCNA-Collaboration and/or Enterprise or similar |