Operations - Analyst, Software QA/Test

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 9+ mo(s)

Skills

SKILLS TO BE ASSIGNED

Job Details

About us:
Lumen Solutions Group Inc., a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Florida, USA. As a leading consulting services and solutions provider, we focus on IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation for our clients. Our client base includes Fortune 500, Government, non-profit and emerging growth companies.

Job Description: PURPOSE:
Responsible for developing, modifing, and executing software test plans, test scenarios, defines and solves for test data needs, automated scripts, and programs for testing in order to ensure the outgoing software and technical products meet and exceed quality standards. Develop and execute software tests to identify software problems and their root causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software engineers and product owners. May participate in the review of software design.

ESSENTIAL FUNCTIONS:
50% Responsible for analyzing the requirements, operational problems, specifications and change requests. Produce test plans and test cases to determine presence and scope of potential code defects. Monitor accurate and thorough test cases, scripts and data with pre-determined results within specified scheduled dates. Perform test execution of all assigned test cases. Log defects in system in record. Research and provide technical support on operational/test system defects and propose solutions

50% Analyzes test results to ensure existing functionality is not compromised, new functionality is working as designed, and recommends corrective action. Maintains documentation of test results to assist in debugging and modification of software. Provides feedback in preparation of technical appraisals of programming languages, systems, and computation software.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Information Technology, Engineering or Computer Science

Experience: 3 years Experience in a software development environment

In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Must Have: Strong ability to translate business requirements into effective visual dashboard and able to design develop and maintain interactive dashboards and reports ( Power BI reports)
Hands on Knowledge of ITSM process within ServiceNow and experience integrating ServiceNow with other systems or applications
Knowledge, Skills and Abilities (KSAs)
Knowledge and understanding of software development life cycle (SDLC)., Proficient
Knowledge of software test requirements and protocols., Proficient
Excellent communication skills both written and verbal, Proficient
Ability to recognize, analyze, and solve a variety of problems., Proficient
Knowledge of wireless communications and network systems., Proficient
Intermediate programming skills on a programming language, Proficient
Familiarity with databases, Proficient
Knowledge of Microsoft Office products or equivalent, Proficient
Attention to detail, Proficient

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen s client, allowing the user access to the required systems and technology. ***

Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.