Supervisory IT Specialist (Chief, Cloud Engineering Section)

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Duties

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Leads BOP's Cloud Engineering Section to enable the transition of legacy information technology (IT) systems to the BOP's cloud platforms and the overall support and maintenance of existing cloud technologies.

Responsible for establishing and implementing risk-management procedures for BOP's cloud initiatives to ensure proper risk management techniques are applied to all new or modified computer systems and/or applications.

Conducts technical network vulnerability and risk assessments. Ensures the confidentiality, availability, and integrity of BOP's cloud initiative through full compliance with the Federal Information Security Management Act, related National Institute of Standards and Technology (NIST) standards, and Department of Justice (DOJ) and BOP IT security policies and standards.

Serves as the subject matter expert related to the implementation of BOP cloud security policy, controls, guidelines, and procedures for systems processing multiple applications that require differing and conflicting security controls, and that are typically accessed by a large-distributed user community.

Oversees and leads the day-to-day direction and management of cloud engineers and the activities associated with secure Enterprise Cloud Services, cloud architecture and configuration, customer onboarding, and governance processes. Provides technical supervision to team members, furnishing guidelines as to administrative policy, and providing technical guidance.

Requirements

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Conditions of employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.
• Selective Service Requirement: ;/li>

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• 1. Meet CTAP or ICTAP eligibility criteria;
• 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
• 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

NOTE: Applicants claiming CTAP/ICTAP eligibility must complete all assessment questions to be rated under the established category rating criteria.

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Basic Requirements:

Education: There is no substitution of education for specialized experience at this grade level.

Experience: You must have IT related experience demonstrating each of the four competencies listed below.

• Attention to detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience:

You must have one year of specialized experience at the next lower grade level. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of this qualifying experience are:

• Experience that demonstrates the ability to lead enterprise-level cloud transformation initiatives including overseeing the migration of legacy IT systems into secure, scalable, and compliant cloud platforms. The candidate has directed cross-functional teams of engineers through planning, design, configuration, and implementation phases to ensure seamless modernization efforts. These initiatives consistently ensured alignment between technical requirements and agency objectives while applying best practices in cloud architecture, governance, and operational efficiency. Outcomes included reduced infrastructure costs, improved service availability, and strengthened support for mission-critical functions.
• Experience in developing and managing cloud-based programs by successfully overseeing the design, deployment, and integration of enterprise cloud services that support diverse business units. The candidate has coordinated the implementation of cloud architectures such as virtual environments, cloud native applications, and distributed storage and compute resources to expand agency capabilities. This experience includes establishing governance processes to standardize operations, supporting efficient customer onboarding, and implementing strategies that reduce duplication and enable technology reuse. In addition, the candidate has ensured compliance with FISMA and NIST standards by conducting risk assessments and guiding the adoption of secure, resilient, and scalable cloud solutions that meet mission and business requirements.
• Experience with leading cloud engineering teams using technical direction and supervisory oversight. The candidate has overseen the deployment, optimization, and maintenance of cloud-based servers, storage, and networking components while ensuring enterprise environments remain efficient, reliable, and secure. Responsibilities have included guiding engineers through complex troubleshooting, system upgrades, and performance optimization, as well as coordinating long-range planning and resource allocation to support evolving mission requirements. This blended focus on technical problem-solving, and leadership ensures cloud initiatives consistently deliver innovative, scalable solutions while maintaining workforce development and team effectiveness.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

Special Conditions of Employment Section:

For non-law enforcement positions, the Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the EEO Office in the Central Office at

Initial appointment to a supervisory/managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.

All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.

Additional selections may be made if vacancies occur within the life of the certificate.

NOTE: Telework in accordance with agency policy.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11.

Current Federal Law Enforcement Employees:

This is a non-law enforcement clerical or administrative support position (one-grade interval). Individuals selected for these positions will lose law enforcement coverage and will need to return to a position with "primary" law enforcement coverage to regain coverage.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.