Senior Manager, Database Administration

Overview

Job Purpose

The Senior Manager - MSSQL DBA Team is responsible for leading a global team of professional Database Administrators in the design, performance, and operational excellence of Microsoft SQL Server environments. This role requires a seasoned leader with a strong technical foundation, proven project delivery capabilities, and a track record of managing both business-as-usual (BAU) operations and complex, high-impact initiatives such as large-scale data center migrations. The ideal candidate combines strategic thinking with hands-on expertise in SQL Server internals, performance tuning, and stakeholder engagement.

Responsibilities

• Lead, mentor, and develop a high-performing team of professional DBAs, fostering a culture of accountability, collaboration, and continuous improvement.
• Oversee the stability, performance, and availability of SQL Server environments, ensuring operational excellence and adherence to SLAs.
• Manage and deliver complex, high-visibility projects-including data center migrations-on time and within scope.
• Define and implement strategic initiatives for database modernization, automation, and operational efficiency.
• Provide deep technical leadership in SQL Server internals, performance optimization, and root cause analysis of production issues.
• Collaborate with application and infrastructure teams to align database solutions with business and technical requirements.
• Design and implement scalable processes to improve team efficiency, consistency, and service delivery.
• Drive automation of administrative tasks using scripting and tooling (e.g., PowerShell, T-SQL).
• Establish and enforce database governance, security, and compliance standards.
• Communicate effectively with stakeholders at all levels, translating technical concepts into clear, actionable insights.

Knowledge and Experience

• Bachelor's or master's degree in computer science, engineering, or a related field.
• Minimum of 3 years of experience in a managerial or leadership role overseeing database teams.
• 10+ years of hands-on experience in SQL Server database administration in enterprise environments.
• Experience leading global teams and supporting 24/7 production systems is strongly preferred.
• Strong leadership and stakeholder management skills, with the ability to influence across technical and business teams.
• Demonstrated success managing BAU operations alongside complex project delivery.
• Expertise in SQL Server internals, performance tuning, high availability, and disaster recovery.
• Strong project management skills with experience leading large-scale infrastructure initiatives.
• Ability to quickly understand application architectures and data flows to support performance and scalability.
• Proficiency in automation and scripting (e.g., PowerShell, T-SQL).
• Solid understanding of infrastructure components (Windows Server, networking, storage, virtualization).
• Excellent communication, stakeholder engagement, and cross-functional collaboration skills.

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.