Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 Month(s)
Skills
ITOM
Event Management
ServiceNow
Splunk
Netcool
Snow Flake Schema
Job Details
Job Title: ITOM/Event Management Implementation Specialist
Location: 100% Remote role
Duration: 6+ months Contract
Job Description :
We are looking for a skilled professional to join our team as an ITOM/Event Management Implementation Specialist. The ideal candidate will have extensive experience with ServiceNow ITOM, specifically in event management, and will be responsible for configuring and managing event tables in ServiceNow.
Key Responsibilities:
- Configure event tables within ServiceNow to efficiently handle alerts from third-party systems.
- Manage bi-directional data transfer between ServiceNow and systems such as NetCool, OMMi, Splunk, Snowflake, and VictoriaMetrics.
- Draft and articulate data flow architecture and process diagrams, ensuring clear documentation and communication of processes.
- Configure ServiceNow to enable seamless data flow from ITOM to ITSM, facilitating incident creation and feedback to event sources.
- Validate configuration items (CIs) in the ITOM/Event table against the CMDB to ensure data integrity.
Required Skills and Experience:
- Proficiency in integrating ServiceNow with systems such as Splunk, Snowflake, OMMi, NetCool, and Victoria Metrics.
- Strong understanding of event management and ITOM processes within ServiceNow.
- Ability to create and interpret process diagrams and data flow architectures.
- Experience in configuring and managing ServiceNow ITOM and ITSM modules.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.