EDI Production Support Analyst

Job Title: EDI Production Support Analyst Location: Raleigh, NC / Bloomfield, CT / Austin, TX /Atlanta, GA / Chattanooga, TN / Lafayette, LA (Day1 onsite - Hybrid) Duration: Long term

At least 8+ years of experience in:
• Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server
• Experience with database technologies such as MySQL
• Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12
• Web Services, Java, SQL/SSIS development related to EDI.
• Knowledge in BizTalk Services
• Must have experience working in 24*7 support model.
• Co-ordination with various teams to help resolve and fix production Issues.
• Must have experience in Medicaid and Medicare transactions.
• Must have experience in Dynatrace.
• Knowledge on ITIL processes – Incident Management & Problem Management
• Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations.
• Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified