Senior Customer Engineer - SharePoint Architect

Job Title:
Senior Customer Engineer - SharePoint Architect

Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.
USA Resident/USA Citizen Required

Title: SharePoint Architect

Location: Texas (Remote)

Job description:

• We are seeking a highly skilled and experienced SharePoint Architect to join our team. The ideal candidate will have extensive knowledge and hands-on experience with SharePoint Online and SharePoint on-premises environments. The role involves managing and administering SharePoint Online at the tenant level, integrating with Microsoft 365 services, and ensuring data governance and security.

Key Responsibilities:

SharePoint Online Administration:

• Manage site collections at the tenant level.
• Design and implement hub site architectures.
• Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.
• Oversee tenant-level external sharing and prevent oversharing.
• Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.
• Integrate SharePoint Online with M365 Purview for data governance and information management.
• Implement data loss prevention, data retention, and sensitivity labels for SPO/ODFB.
• Manage Microsoft 365 backup and archive for SharePoint Online.
• Utilize SharePoint Advanced Management (SAM) Add-on features and controls.
• OneDrive for Business Administration:
• Understand GPO/Intune settings for managing the OneDrive for Business sync client.
• Migrate from on-premises home drives to OneDrive for Business.
• Apply best practices for the OneDrive for Business sync client.

Development and Integration:

• Understand the concepts of using SharePoint Framework (SPfX) and PowerShell with SharePoint
• Integrate Viva Connections with SharePoint Online and set up SharePoint Homesite integration.
• Configure Viva Connections experience for users.
• Administer and manage Viva Engage at the tenant level using the Viva Engage Admin Center.

SharePoint On-Premises Administration:

• Possess strong knowledge of SharePoint 2016 or 2019, or SharePoint Server Subscription topology.
• Upgrade SharePoint 2016 or 2019 and deploy cumulative updates.
• Troubleshoot SharePoint on-premises issues using ULS logs, network traces, and SQL logs.
• Investigate complex SharePoint issues related to performance, administration, site configuration, and customization.
• Understand SharePoint administration principles using SharePoint Central Admin and SQL Management Studio.
• Have good general networking knowledge, including DNS, TCP/IP, and subnetting.
• Be familiar with web standards and technologies, such as HTTP, JavaScript, CSS, and XML.
• Apply SQL best practices for supporting SharePoint farms.
• Migrate SharePoint on-premises to SharePoint Online.
• Customize SharePoint branding and options.
• Redevelop legacy SharePoint Designer customizations, including 2010 workflows to Power Automate flows.
• Script using SharePoint PowerShell.
• Remediate legacy full-trust code customizations to client-side solutions.

Qualifications:

• Proven experience in SharePoint Online and on-premises administration.
• Strong understanding of data governance and security practices.
• Excellent problem-solving and troubleshooting skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication and documentation skills.

Preferred Skills:

• Experience with SharePoint Online services and integrations as well as SharePoint Server on premises.
• Knowledge of Viva Connections and Viva Engage administration.
• Familiarity with PowerShell scripting and automation.
• If you are passionate about SharePoint and have the skills and experience, we are looking for, we would love to hear from you!

The base salary range for this position is $91,457 - $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The position will be posted until 07/06/2025

#LI-Hybrid

#Concentrix

Location:
USA, TX, Work-at-Home

Language Requirements:

Time Type:
Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

- English

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To request a reasonable accommodation please click here .

If you wish to review the Affirmative Action Plan, please click here .