Senior UX Researcher

Overview

On Site
USD 65.00 - 75.00 per hour
Full Time

Skills

Human Factors And Ergonomics
Psychology
Reporting
Agile
Multitasking
Communication
Testing
Data Collection
Presentations
Qualitative Research
Thought Leadership
Innovation
User Research
Accessibility
WCAG
Surveying
Business Process
Mapping
Personas
Requirements Elicitation
Usability
Program Management
Customer Experience
User Experience
Usability Testing
Qualtrics
Business-to-business
Product Development
Management
Research
Accountability
Facilitation
HCI
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law

Job Details

Top Skills' Details
1) 4+ Years of UX Research within a B2B environment
2) Running usability studies (~1 month)
*M.S./ B.Des / M.Des degree in HCI, Human Factors, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
The UX Research team is looking for a dynamic and passionate UX Researcher with at least three years of B2B UX Research experience. They will be working cross functionally to overhaul reporting structures.
The ideal candidate will possess the following:
Passion for research and testing, along with eagerness to collaborate with other creative contributors in Agile project teams.
Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast paced settings.
Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize tangible value and productively execute on research/testing findings.
Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into straightforward recommendations.
Ability to carry multiple projects simultaneously, either by leading or supporting.
Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.
The candidate will be able to demonstrate the following skills and capabilities:
User research and usability testing fundamentals across a wide range of digital products and applications for enterprise platforms.
Web Accessibility principles and familiarity with WCAG 2.0 is a plus.
Familiarity or proficiency with remote usability testing tools, such as User Zoom or UserTesting.com, surveying tools such as Qualtrics, and analysis tools.
Represent customer needs through discovery, business process flows, customer journey mapping, persona development, requirements gathering, etc.
Ability to design usability tests, facilitate test sessions and analyze usability data.
Ability to comfortably lead fieldwork and conduct interviews with end users.
Additional Skills & Qualifications
  • 7+ years of experience within UX Research and operations with proficiency in project/program management, process excellence, or customer experience
  • Bachelors Degree
  • UX Research tools, such as UserTesting, Maze, User Interviews, Dovetail, Qualtrics, and similar
  • Experience with B2B, enterprise-level products in complex environments
  • Understanding of impacts of research on the product development lifecycle and how research operations drive goals within the business
  • Manage and plan complex initiatives, set and commit to timelines and deliver upon deadlines.
  • Ability to communicate complex information and data in simple terms and ability to advocate for the impact of research in written form.
  • Train researchers to uphold research ethics best practices and build a system to hold them accountable.
  • Experience facilitating workshops experience added bonus
  • Advanced degree in HF/HCI or a related discipline would differentiate you

Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $65.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Florham Park,NJ.
Application Deadline
This position is anticipated to close on Aug 5, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group