Salesforce Delivery Manager

Job Overview:

We are seeking an experienced and results-driven Salesforce Delivery Manager with expertise in Sales Cloud and Service Cloud implementations.

The ideal candidate will have a proven track record in leading successful Salesforce projects, managing a team of architects, leads, and developers, and a deep understanding of Order to Cash, Order Management, and Lead Management processes.

This individual will play a crucial role in driving the delivery of Salesforce solutions that align with business objectives, enhance user experience, and contribute to overall business success.

Responsibilities:

• Lead end-to-end project delivery of Salesforce implementations with a focus on Sales Cloud and Service Cloud.
• Develop and maintain project plans, ensuring timely and quality delivery of Salesforce solutions.
• Provide strategic guidance to the project team and stakeholders.
• Build, lead, and mentor a high-performing team of Salesforce architects, leads, and developers.
• Foster a collaborative and innovative work environment.
• Conduct regular performance reviews and professional development assessments.
• Possess in-depth knowledge and hands-on experience in Sales Cloud and Service Cloud configurations and customizations.
• Expertise in Order to Cash, Order Management, and Lead Management processes within Salesforce.
• Stay current with Salesforce updates, new features, and best practices.
• Implement and enforce best practices for Salesforce development and delivery.
• Conduct regular code reviews and ensure adherence to coding standards.
• Implement quality assurance processes to ensure the reliability and performance of Salesforce solutions.

Qualifications:

• Bachelor s degree in Computer Science, Information Technology, or related field.
• Salesforce certifications, including Salesforce Certified Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Sales Cloud or Service Cloud Consultant.
• Proven experience leading Salesforce implementation projects.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Deep understanding of Order to Cash, Order Management, and Lead Management processes.