Overview
On Site
Contract - Independent
Contract - W2
Skills
Help Desk
Technical Support
Printers
Computer Hardware
Service Delivery
Collaboration
Supervision
Microsoft Windows
Active Directory
Identity Management
Laptop
Documentation
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a dedicated Help Desk Analyst to join our team in Savannah, Georgia. In this long-term contract role, you will provide technical support to end-users, ensuring smooth operation of computer systems and devices. This position offers an opportunity to showcase your troubleshooting skills while contributing to the efficiency of the company.
Responsibilities:
Diagnose and resolve issues with PCs, printers, and scanners to ensure seamless functionality.
Provide support for Windows 10 & 11 systems, addressing software and hardware concerns.
Deliver on-site technical assistance to users, handling desk-side support requests.
Perform imaging and re-imaging of desktop and laptop computers to maintain optimal performance.
Install, configure, and troubleshoot software applications to meet user needs.
Document system and application procedures, creating clear and accessible guidelines.
Stay informed about technological advancements and identify ways to enhance service delivery.
Collaborate effectively with team members while also working independently with minimal supervision.
Requirements
Proficiency in Microsoft Windows 10 & 11, with a strong understanding of system functionalities.
Familiarity with Active Directory for user account management and troubleshooting.
Experience in diagnosing and resolving technical issues with computer systems and peripherals.
Ability to perform imaging and re-imaging processes for desktops and laptops.
Skill in installing and configuring software applications based on user requirements.
Strong documentation skills to record processes and procedures accurately.
Capacity to work collaboratively in a team-oriented environment, while independently managing tasks.
Aptitude for staying current with technology trends and applying them to improve support services.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a dedicated Help Desk Analyst to join our team in Savannah, Georgia. In this long-term contract role, you will provide technical support to end-users, ensuring smooth operation of computer systems and devices. This position offers an opportunity to showcase your troubleshooting skills while contributing to the efficiency of the company.
Responsibilities:
Diagnose and resolve issues with PCs, printers, and scanners to ensure seamless functionality.
Provide support for Windows 10 & 11 systems, addressing software and hardware concerns.
Deliver on-site technical assistance to users, handling desk-side support requests.
Perform imaging and re-imaging of desktop and laptop computers to maintain optimal performance.
Install, configure, and troubleshoot software applications to meet user needs.
Document system and application procedures, creating clear and accessible guidelines.
Stay informed about technological advancements and identify ways to enhance service delivery.
Collaborate effectively with team members while also working independently with minimal supervision.
Requirements
Proficiency in Microsoft Windows 10 & 11, with a strong understanding of system functionalities.
Familiarity with Active Directory for user account management and troubleshooting.
Experience in diagnosing and resolving technical issues with computer systems and peripherals.
Ability to perform imaging and re-imaging processes for desktops and laptops.
Skill in installing and configuring software applications based on user requirements.
Strong documentation skills to record processes and procedures accurately.
Capacity to work collaboratively in a team-oriented environment, while independently managing tasks.
Aptitude for staying current with technology trends and applying them to improve support services.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.