Business Data Analyst

Job#: 2082126

Job Description:

Job Description:
Job Title: Business Data Analyst

Location: Hybrid - Juno Beach, FL or Coral Gables, FL

Department: Customer Information Systems (CIS)

Experience Level: Mid to Senior (5+ years required; 8+ years preferred)
Position Summary:

We are seeking a highly skilled Business Data Analyst to join our CIS team, the backbone of many customer programs. This role is pivotal in supporting the complete rebuild of our customer service billing and program administration stack. The ideal candidate will bring strong analytical expertise, strategic thinking, and a deep understanding of data-driven decision-making across business units.

This position is hybrid, with flexibility to work from either our Juno Beach or Coral Gables office locations.
Key Responsibilities:

• Lead medium to large-scale operational analysis projects that support strategic initiatives.
• Apply advanced analytical techniques to interpret complex datasets and generate actionable insights.
• Review and approve analytical findings for presentation to senior leadership.
• Conduct statistical analyses and collaborate with cross-functional teams to support business initiatives.
• Mentor and coach junior analysts, fostering growth and development within the team.
• Engage stakeholders to understand data requirements and ensure accurate integration into Salesforce and other platforms.
• Support data consolidation efforts for downstream teams including Marketing & Communications, Finance, and Customer Service.
• Drive use case development for filings with the Public Service Commission and other regulatory bodies.
• Collaborate with technical teams to transform and deliver Salesforce data through a modern data platform.
• Work within an AWS-based data stack, including Redshift, to manage and analyze large volumes of data.

Qualifications:

• Bachelor's degree preferred.
• Minimum of 5 years of relevant experience; 8+ years strongly preferred.
• Proven experience leading analytical projects and presenting findings to senior stakeholders.
• Strong proficiency in data analysis tools and platforms (e.g., SQL, Python, Tableau, AWS Redshift).
• Experience working with Salesforce data and understanding its business applications.
• Ability to work in a fast-paced environment with evolving priorities.
• Excellent communication and stakeholder engagement skills.
• Familiarity with non-traditional SDLC approaches and agile methodologies.

Preferred Skills:

• Experience in utility or energy sector is a plus.
• Knowledge of customer billing systems and program administration.
• Understanding of regulatory filings and data requirements for public service commissions.
• Ability to translate business needs into technical data requirements.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.