Overview
On Site
Compensation information provided in the description
Full Time
Skills
Remote Support
Project Management
Performance Management
Preventive Maintenance
Training
Scripting
Windows PowerShell
Python
Software Development
Tier 2
ServiceNow
Distribution
Knowledge Base
Problem Solving
Reporting
Scheduling
Equipment Maintenance
Inventory
Job Details
Description
Work Location:
1100 13th Ave
East Moline, IL
61244
Additional
Information:
This is a 3RD
Shift, ONSITE position. Candidates should have some flexibility to accommodate
shift rotations
Metatarsals are
required on the first day
* Training would be
on 1st shift for 1-2 weeks
*This is 100% onsite
*3RD SHIFT OPENING
(10 pm to 6:30 am) with minimal overtime*
Some travel between
local Quad City facilities as needed may be required. Weekly or less frequency
within 10 miles. Will drive a John Deere Gator while in the factory after
completing training.
We'd like to see
some more candidates and specifically you have some with some scripting experience (Powershell or python). This isn't software development at all, but people with some skill in this area will do well in the role.
Job Description:
To provide onsite
deskside Tier 2 support performing the following duties
Job Duties:
Performs/monitors
standard processes or operations that are highly stable and/or relatively
consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing
printer toner, disposing of outdated assets, and resolving trouble tickets from
ServiceNow queues.
Documents
recording and/or distributing information. Has some breadth, depth and/or
frequency of interaction with external contacts. Typical examples include
updating assets in Asset Center, following KB articles for problem resolution,
and following unit specific processes.
Responsible for
effective e-mail communications and ability to create and maintain basic
documents/records:
TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports
--customer information updates - exterior ship orders --inventory, maintenance
or other service records--handling standard facilities administration requests
Responsible for
recognizing problems with the processes/operations supported. Is responsible
for resolving those problems with pre- established and documented solutions. Is
responsible for reporting to others those problems that fall outside the scope of
established procedures.
Maintains
equipment, supplies, data supporting processes or operations. Typical examples
includes scheduling routine equipment maintenance, ordering supplies,
monitoring inventory, updating data records, and interacting with suppliers.
Applies some
technical knowledge in the support of processes or operations TYPICAL EXAMPLES:
--understanding basic printer operations to replace toner and pickup rollers,
performing trouble shooting by following KB article to resolve end user tickets
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in East Moline,IL.
Application Deadline
This position is anticipated to close on Jul 16, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Work Location:
1100 13th Ave
East Moline, IL
61244
Additional
Information:
This is a 3RD
Shift, ONSITE position. Candidates should have some flexibility to accommodate
shift rotations
Metatarsals are
required on the first day
* Training would be
on 1st shift for 1-2 weeks
*This is 100% onsite
*3RD SHIFT OPENING
(10 pm to 6:30 am) with minimal overtime*
Some travel between
local Quad City facilities as needed may be required. Weekly or less frequency
within 10 miles. Will drive a John Deere Gator while in the factory after
completing training.
We'd like to see
some more candidates and specifically you have some with some scripting experience (Powershell or python). This isn't software development at all, but people with some skill in this area will do well in the role.
Job Description:
To provide onsite
deskside Tier 2 support performing the following duties
Job Duties:
Performs/monitors
standard processes or operations that are highly stable and/or relatively
consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing
printer toner, disposing of outdated assets, and resolving trouble tickets from
ServiceNow queues.
Documents
recording and/or distributing information. Has some breadth, depth and/or
frequency of interaction with external contacts. Typical examples include
updating assets in Asset Center, following KB articles for problem resolution,
and following unit specific processes.
Responsible for
effective e-mail communications and ability to create and maintain basic
documents/records:
TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports
--customer information updates - exterior ship orders --inventory, maintenance
or other service records--handling standard facilities administration requests
Responsible for
recognizing problems with the processes/operations supported. Is responsible
for resolving those problems with pre- established and documented solutions. Is
responsible for reporting to others those problems that fall outside the scope of
established procedures.
Maintains
equipment, supplies, data supporting processes or operations. Typical examples
includes scheduling routine equipment maintenance, ordering supplies,
monitoring inventory, updating data records, and interacting with suppliers.
Applies some
technical knowledge in the support of processes or operations TYPICAL EXAMPLES:
--understanding basic printer operations to replace toner and pickup rollers,
performing trouble shooting by following KB article to resolve end user tickets
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in East Moline,IL.
Application Deadline
This position is anticipated to close on Jul 16, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.