Desktop Support

Desktop Support Specialist

Location: Beverly Hills
6 Month Contract-to-hire | Department: Information Technology

Are you a tech-savvy problem solver who enjoys helping others? We're looking for a Desktop Support Specialist to provide hands-on technical support and ensure smooth IT operations across the organization.

What You'll Do:

• Maintain and manage IT asset inventory, including acquisition, deployment, and retirement of equipment.


• Provide support for desktops, laptops, mobile devices, printers, phones, and other hardware.


• Deliver responsive and professional technical assistance to staff, vendors, and partners.


• Troubleshoot hardware, software, network, and printer issues.


• Respond to help desk tickets promptly, documenting solutions and escalating when needed.


• Support audio/visual setups and provide assistance during meetings or events.


• Participate in on-call and after-hours support for urgent issues.


• Stay current with new technologies, systems, and business processes.


• Follow established IT policies and procedures.


• Perform other IT-related tasks as assigned.

What We're Looking For:

• 3+ years of experience in desktop support, including hardware/software installation and troubleshooting.


• Strong customer service skills with the ability to communicate clearly with non-technical users.


• Excellent verbal and written communication, with a positive and proactive attitude.


• Proficiency in Windows and macOS environments.


• Ability to learn new systems quickly, even with limited documentation.


• Creative problem-solving skills and the ability to work independently.


• Comfortable working with users of varying technical skill levels, including executives.


• Team-oriented mindset with a commitment to departmental goals.


• Ability to create and maintain technical documentation.


• Relevant certifications (e.g., A+, MSDT, Help Desk) are a plus.


• Ability to lift and move equipment up to 40 pounds.

Why Join Us?

You'll be part of a collaborative IT team that values innovation, service, and continuous learning. If you're ready to make a meaningful impact and grow your career in a dynamic environment, we'd love to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.