Medicaid Eligibility Business Analyst

The Eligibility Business Analyst evaluates current business processes and identifies potential areas for improvement. They facilitate meetings among internal/external teams, develop business requirements, refine user stories, assist with project planning, execute testing and communicate with the development teams to ensure products meet business/customer needs.

The following is a high-level overview of job responsibilities:
Gather and analyze data to identify specific business opportunities
Convert business requirements into smaller user stories
Write clear and well-structured business requirements
Communicate and validate requirements with relevant stakeholders
Collaborate with various teams to manage the backlog
Update and maintain requirements and documentation traceability (Business Requirement Document/ADO/ServiceNow)
Assist with product requirement testing and monitoring reported defects
Test and evaluate business processes to recommend improvements
Create reports, dashboards and visualizations to help others understand business performance
Analyze process deficiencies and bottlenecks to make improvements
Execute well-thought-out solutions and plans to improve product efficiencies
Assist with project management responsibilities
Identify automation opportunities

The Eligibility Business Analyst should be comfortable with the below skills:
Great analytical, critical thinking and creative problem-solving skills
Superior presentation and negotiation skills
Strong management and organizational skills to handle multiple projects and deadlines
Strong working knowledge of overall Microsoft suite applications
High degree of attention to details and focus on quality
Adaptable and capable of working in fast-paced environments
Experience in generating process documentation and reports
Experience in analyzing data to draw business-relevant conclusions
Demonstrated project management software skills, including planning, organizing, and managing resources
Understanding of software development life cycle (SDLC) processes
Strong written and verbal communication skills, including technical writing skills, with an ability to translate data into actionable insights.

Required Skills/Experience
Bachelor s degree or higher in Business Analysis, Business Administration, Finance, Information Technology, Computer Science, or related field.
Two or more years of experience in a Business/Systems Analyst or Quality Assurance role.
Proven experience with business and technical requirements analysis, verification, and methodology development, deriving requirements and testing.

Preferred/Not Required
Knowledge of Medicaid, SNAP, TANF and other such government programs
Knowledge of a variety of hardware, software, programming languages and platforms, and operating systems is a plus.
Experience writing SQL queries
Knowledge of current IT terminologies, technologies and software development methodologies is a plus.