Overview
Skills
Job Details
Title: SFDC System Integration Engineer/Salesforce Architect
Position Type: Contract
Location: Albany, NY
Description:
Responsibilities:
- Defines full architecture blueprint including business processes, integration, data, security, and components.
- Design multi-cloud Salesforce solutions that align with business strategies and agency's needs by leveraging the Salesforce platform capabilities (Service Cloud, Experience Cloud, OmniStudio, Data Cloud, MuleSoft, Agentforce, Tableau).
- Define system boundaries, guardrails, data models, integration and environment strategy.
- Extend Public Sector Salesforce solution and data models for specific needs of agencies.
- Design for multi-agency reuse, i.e., reusable intake and engagement solution patterns (Portals and Omni-Channels).
- Ensure Agency usecases (e.g. child welfare, licensing, investigation) fit into standardized Salesforce accelerators instead of creating custom silos.
- Architect data flows and cross agency analytics.
Mandatory Qualifications
Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer
Level II - More than sevel (7) years of Salesforce architecture and solution design experience.
Level II - Minimum 3 years experience in using Salesforce Service Cloud and CRM.
Desirable Qualifications
2 years experience in with Salesforce integrations using REST/SOAP APIs, and MuleSoft.
2 years experience in designing large multi-org or multi-tenant Salesforce solutions
Salesforce Certified Application Architect
1 year experience of Salesforce Shield, encryption, and platform security.
1 years experience in Salesforce Marketing Cloud