Overview
Skills
Job Details
Title: VMware Admin with Active Top Secret Clearance with SCI Eligibility.
Location: Patrick AFC, FL
Duration: 5 Months with Possible Extension
Position Overview:
VxRail Environment Resident: VMware bundled on VxRail. Part of existing support contract.
Must have Active Top Secret Clearance with SCI Eligibility.
Responsibilities:
Administration & Operations
Monitor and manage Dell VxRail infrastructure as defined in the statement of work (SOW).
Handle user requests and manage access.
Review system logs and generate regular operational reports.
Plan for capacity and assist with disaster recovery design.
Problem Management
Troubleshoot and isolate technical issues in the environment.
Coordinate and manage service incidents.
Open service requests on behalf of users or stakeholders.
Participate in root cause analysis (RCA) sessions.
Change Management
Support software and firmware management processes.
Implement change requests in collaboration with IT teams.
Assist in creating and maintaining solution documentation, policies, and procedures.
Monitor and support system migration activities.
Continual Service Improvement
Recommend process optimizations for better operational efficiency.
Share best practices and performance tuning strategies.
Offer ongoing system and architectural insights.
Post-Implementation & Knowledge Sharing
Engage with technical leadership to maintain system awareness and guide future planning.
Support transition activities with the deployment team.
Configure host and network components beyond initial deployment scope.
Conduct knowledge transfer sessions for new technologies, features, and SOPs.
Provide recommendations for system upgrades and product enhancements.
Implement Dell System Management tools.
Develop and maintain comprehensive run books including system specs, configurations, and administrative guides.
Evaluation and Recommendations
Review and assess existing IT processes and policies (e.g., incident response, capacity, performance, user access, backup).
Collaborate with compliance managers and stakeholders to update documentation and operational guidelines.
Deliver targeted knowledge transfer to fill skill gaps and support long-term system sustainability.