Overview
Skills
Job Details
Experience Level - 10+ Years
Description
To compile, research, analyze, and document data, requirements, workflow / processes, and functionality within Real Estate Lending. Work within Real Estate Lending to understand needs related to IT systems. Use expert knowledge of technology infrastructure and applications to assist the business in implementing a strategic vision through technology. Considered a key contributor on complex systems projects and project teams. To exercise expert technical knowledge of all phases of applications systems analysis.
Responsibilities
Evaluate operational efficiency and effectiveness
Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs
Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
Develop, recommend and document adjustments to workflow to streamline processes
Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Interact with other IT staff, business units (end users) in problem resolution efforts
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
Interpret results of analysis; present recommendations, alternatives and implications
Serve as resource for the resolution of complex and/or unique problems
Lead, guide and mentor less experienced staff
Write requirements and define editorial workflow for business owner projects
Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
Ensure preventative, detective, and corrective controls are properly identified and documented
Apply and communicate changes and new trends in systems/technology
Represent the business unit in identifying, analyzing and communicating system solutions
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Research emerging technologies and recommend solutions that align with business goals
Collaborate with key partners in development and delivery of solutions
Perform other duties as assigned
Qualifications
Extensive experience in problem resolution including determining root cause, scope and scale of issues
Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
Extensive experience in leading collaborative work teams
Significant in leading large projects/initiatives which have business risk and impact
Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
Experience in leading, guiding and coaching professional staff
Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
Expert research, analytical, and problem solving skills
Expert organizational, planning and time management skills
Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Expert skill interpreting and synthesizing large amounts of information
Expert verbal and written communication skills
Expert word processing and spreadsheet software skills
Expert database and presentation software skills
Expert skill identifying and analyzing business requirements and recommending solutions
Master's Degree in a related field, or the equivalent combination of training, education and experience