Organizational Change Management OCM Program Manager

This position offers a unique opportunity to contribute to a major national transportation initiative by managing organizational change within a large-scale fleet replacement program. The Project Manager - Organizational Change Management (OCM) will oversee moderately complex projects or key components of a larger program. Utilizing their technical knowledge and OCM experience, the individual will coordinate change management efforts under the guidance of a senior-level Program or Portfolio Manager. The role involves developing and maintaining change management plans, stakeholder engagement strategies, and communication plans to ensure the smooth implementation of organizational changes across the program.

• Apply change management methodologies to support organizational change initiatives.
• Develop and maintain a change management plan throughout the program lifecycle.
• Create and implement comprehensive communication strategies using various channels.
• Clearly convey messages to diverse audiences and interact with stakeholders at all levels.
• Coordinate deliverables according to the communications plan and develop clear messaging.
• Engage with stakeholders to identify and communicate the impacts of decisions and changes within assigned projects and across the broader program.
• Establish and maintain effective relationships with internal and external resources and key project stakeholders.
• Develop and maintain essential change management artifacts.

Required Skills & Work Experience:

• Proficient in organizational change management with relevant experience.
• strong oral and written communication skills, emphasizing collaboration, team building, presentations, and customer service.
• strong analytical and critical thinking skills.
• High attention to detail.
• Experience in working with cross-functional teams.
• Proficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project).
• Bachelor's degree and a minimum of 2 years of professional management experience, or an equivalent combination of education and work experience.
• Must have authorization to work in the United States.

Preferred Skills & Work Experience:

• Previous experience in project management.
• Familiarity with railroad systems, practices, and terminology.

• Organizational Change Management (OCM) Certifications:
  
  
  
  
  • Prosci Change Management Certification: This is highly regarded and often a preferred credential in OCM.
  • CCMP (Certified Change Management Professional): Another widely recognized and respected certification in the field.
  
  
• Project Management Certifications (Preferred):
  
  
  
  
  • PMP (Project Management Professional): While not strictly required, a PMP demonstrates strong project management fundamentals, which are beneficial for this role's project-oriented aspects.
  • CAPM (Certified Associate in Project Management): A good option for those newer to formal project management.
  
  
• Industry Experience:
  
  
  
  
  • A minimum of 2+ years of professional management experience is required, with a strong preference for that experience to be directly in organizational change management.
  • Experience working within large-scale programs or initiatives, especially those involving significant technological or operational shifts.
  • Familiarity with transportation, logistics, or large-fleet operations is a plus, particularly any exposure to railroad systems, practices, and terminology.
  
  
• Technical Proficiency:
  
  
  
  
  • Demonstrated expertise in Microsoft Office Suite, including Word, Excel, Visio, PowerPoint, and MS Project.
  
  

• Exceptional Communication: Articulate, persuasive, and able to convey complex information clearly to diverse audiences.
• Strategic Thinking: Ability to anticipate challenges, develop proactive solutions, and align OCM efforts with program goals.
• Stakeholder Engagement & Management: Skillful in building rapport, influencing, and navigating relationships across all organizational levels.
• Adaptability & Flexibility: Capable of thriving in a dynamic environment and adjusting strategies in response to evolving program needs.
• Problem-Solving & Critical Thinking: Adept at analyzing situations, identifying root causes, and formulating effective solutions.
• Leadership & Influence: Ability to guide and motivate without direct authority, fostering buy-in for change initiatives.
• Collaboration & Teamwork: Strong ability to work effectively with cross-functional teams and foster a cooperative environment.
• Organizational Acumen: Understanding of organizational dynamics, culture, and the impact of change on individuals and processes.
• Detailed Planning & Execution: Meticulous in developing and implementing comprehensive plans, with a strong focus on deliverables.
• Analytical Prowess: Ability to interpret data, assess impacts, and measure the effectiveness of change interventions.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.