Overview
Job Details
Launch Your Career with Cook Systems
Ready to elevate your career? , a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you’re aiming to work with a Fortune 500 company or a small business, we’ve got you covered.
Our core values—integrity, investment, and innovation—drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Our cutting-edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward-thinking team where excellence and creativity are valued every day. Check out what our associates have to say on . Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Seeking a highly experienced IT Technical Writer with a robust background in telecommunications, infrastructure, and technology strategy. This role is crucial for documenting technical policies and procedures, mapping complex systems and business processes, and developing clear, concise Standard Operating Procedures (SOPs) and technical documentation across IT and engineering environments. The ideal candidate will effectively work independently and with cross-functional teams to drive IT, architecture review, and change management governance.
Responsibilities:
- Create and maintain clear, user-centered technical documentation, including SOPs, network design documentation, technology assessments, and strategic roadmaps.
- Lead or support efforts to map end-to-end business and technology processes across telecommunications, IT systems, and enterprise networks.
- Gather input from subject matter experts and engineers to develop detailed documentation for both technical and non-technical audiences.
- Translate complex technical concepts into actionable documentation.
- Document results of Proof of Concept (PoC) evaluations, RFP responses, and technology trials.
- Maintain document standards, templates, and version control using modern tools (e.g., Microsoft 365, Visio, Google Suite).
- Work independently to manage project timelines and deliverables without direct supervision.
Qualifications:
- Proven experience in technical writing, specifically within telecommunications and IT infrastructure environments.
- Strong understanding of technology strategy and architecture.
- Excellent written and verbal communication skills.
- Ability to translate complex technical information into clear and concise documentation.
- Proficiency in using documentation tools such as Microsoft 365, Visio, and Google Suite.
- Experience working with cross-functional teams and subject matter experts.
- Strong project management skills with the ability to manage multiple projects simultaneously.
#L1-Hybrid
Why Work with Us
At Cook Systems, we don’t just offer jobs—we build futures. Our team is the heart of everything we do, and we’re committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here’s what you can look forward to:
- Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation’s largest networks, you’ll get the care you need for yourself and your family—wherever life takes you.
- Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
- Flexibility for Life’s Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
- Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you’re covered when it counts.
- Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you’re not just another employee—you’re a vital member of our team. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let’s build the future together at Cook Systems.
#IND1 #LI-CS1