Overview
On Site
USD 20.00 - 27.00 per hour
Full Time
Skills
FOCUS
Technical Support
Laptop
Printers
Management
Identity Management
Group Policy
Computer Networking
Workflow Management
Regulatory Compliance
Patch Management
Antivirus
Microsoft Windows
Microsoft Office
Active Directory
Dragon NaturallySpeaking
DNS
Servers
ServiceNow
IT Service Management
Computer Hardware
Print Management
CompTIA
Microsoft
Customer Service
Communication
Collaboration
Teamwork
Privacy
Marketing
Job Details
Location: Austin, TX
Salary: $20.00 USD Hourly - $27.00 USD Hourly
Description: Our client is currently seeking an Endpoint Support Specialist to work in downtown Austin, TX.
The ideal candidate will have experience in large-scale environments and possess strong technical skills, particularly with Microsoft systems and ServiceNow. A focus on customer service, collaboration, and continuous learning is key.
This job will have the following responsibilities:
Qualifications & Requirements:
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $20.00 USD Hourly - $27.00 USD Hourly
Description: Our client is currently seeking an Endpoint Support Specialist to work in downtown Austin, TX.
The ideal candidate will have experience in large-scale environments and possess strong technical skills, particularly with Microsoft systems and ServiceNow. A focus on customer service, collaboration, and continuous learning is key.
This job will have the following responsibilities:
- Provide technical support for endpoint devices (desktops, laptops, printers, etc).
- Configure and manage Active Directory, including user account management and group policies.
- Troubleshoot and maintain DNS Servers and related networking configurations.
- Handle hardware/software installations, configurations, and updates.
- Provide print support, including setup, troubleshooting, and maintenance.
- Utilize ServiceNow for ticketing and workflow management.
- Ensure security compliance through patch management and antivirus solutions.
Qualifications & Requirements:
- 1+ years of experience in endpoint support or similar role within a large-scale environment.
- 1+ years experience with Microsoft systems (Windows OS, Office 365).
- 1+ years hands-on experience with Active Directory and DNS servers.
- 1+ years experience in using ServiceNow or similar ITSM tools.
- 1+ years experience with common hardware configurations, print management, and troubleshooting.
- 1+ years experience troubleshooting issues over the phone and in person.
- IT certifications (e.g., CompTIA A+, Microsoft Certified).
- Excellent customer service skills, with a positive and proactive approach.
- Strong communication and teamwork skills.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.