Observability Analyst

Overview

On Site
Depends on Experience
Contract - W2
No Travel Required

Skills

datadog
SNMP
Dynatrace
AppDynamics

Job Details

Observability Analyst
Westerville, OH

Job Description:

Qualifications:

Bachelor s degree in computer science, Information Systems, or related field.

3+ years of experience in IT operations, monitoring, or observability engineering.

Familiarity with SRE principles and monitoring best practices.

Communication and collaboration skills to interface with cross-functional teams.

 

Responsibilities:

ServiceNow Event Management configuration and tuning as well as responsible for managing AI Ops tuning.

Manage onboarding/offboarding of infrastructure and services into observability platforms.

Define and maintain alerting rules and thresholds in collaboration with product owners.

Administer and optimize monitoring tools to ensure reliability and performance.

Serve as the liaison between product teams and the monitoring/tools team.

Provide observability support during incidents and post-mortems.

Maintain documentation and ensure knowledge sharing across teams.

 

Tool & Platform Competencies may include:

ServiceNow Event Management

Solarwinds / Dynatrace / DataDog (SNMP)

AppDynamics (App stack monitor)

ThousandEyes (app/network synthetics)

LiveNX / Cisco Secure Network Analytics (NetFlow)

Azure Monitor / AWS CloudWatch (Cloud native)

X-matters / Everbridge

ServiceNow

SolarWinds

ELK Portal

Cisco Meraki

LiveNX

ThousandEyes

NetBrain

AppDynamics

 

 

About AgreeYa:

AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.

 

Equal Opportunity:

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.