Senior Systems Analyst

Job Title: Senior Systems Analyst
Location: Baltimore, MD
Type: Contract
Contract End Date: 6/30/2028
Work Model: Hybrid (on-site or remote on specific days as determined by hiring manager)
Contact:

Position Overview
The Senior Systems Analyst will support by managing Informatica PowerCenter and related infrastructure. The role requires strong expertise in troubleshooting, system administration, and enterprise batch operations.

Key Responsibilities

• Install, configure, and manage Informatica PowerCenter.
• Assess and upgrade Informatica components (mappings, workflows, jobs, ETL processes).
• Identify and troubleshoot system outages, installation issues, and application errors in Java applications on AWS.
• Generate/install security certificates and PGP keys.
• Work with Control-M (or equivalent) to create/schedule batches, calendars, and daily schedules.
• Restore Informatica services, manage users, and enforce governance controls.
• Configure, maintain, and troubleshoot Red Hat JBoss, Fuse, Apache, and Tomcat HTTP servers.
• Troubleshoot via log analysis in Splunk.
• Configure, deploy, and manage SSL certificates.
• Review and improve automation scripts for applications, batches, and web services.
• Provide recommendations to resolve issues, mitigate risks, and handle escalations.
• Use Jenkins for automation tasks (code check-in, builds).
• Manage and monitor Splunk for application monitoring.
• Support releases and change control standards.
• Perform scheduled maintenance (patching, tuning, backups).
• Execute daily batch scripts, including evenings/weekends/holidays as needed.
• Conduct capacity and scalability planning.
• Manage incidents and change processes in JIRA Service Desk.
• Work rotational shifts, including overtime when required.

Minimum Qualifications

• 3+ years supporting Informatica PowerCenter operations and administration.
• 3+ years as a Batch Operator using Control-M (or equivalent).
• 2+ years working with PostgreSQL or equivalent DB environments.
• Experience in health insurance marketplace, healthcare, or HHS domains.
• Strong analytical skills and ability to troubleshoot complex systems.
• Experience with application/batch integration.
• Familiarity with Database & SQL functions.
• Team-oriented with strong communication skills.

Preferred Qualifications

• 5+ years supporting enterprise systems in daily operations.
• 5+ years as a Batch Operator managing Batch jobs in large systems.
• 3+ years troubleshooting JBoss/Tomcat applications in AWS.
• Experience providing risk mitigation and escalation solutions in large-scale systems.
• Expertise with Control-M or equivalent batch management tools.
• Experience managing web-based systems hosted on AWS.
• Working knowledge of EDI operations.
• Understanding Java runtime environment (heap memory, thread dumps, garbage collection).
• Familiarity with PMO processes, policies, and procedures.

Note: Candidate must be flexible to work overtime, weekends, holidays, and off-hours as required.

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Ref: #850-Rockville (ALTA IT)