Overview
On Site
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent
Skills
Infor
Remote Support
Performance Management
Project Management
Preventive Maintenance
Laptop
Printers
Encryption
Regulatory Compliance
Tablet
iPad
Collaboration
Technical Support
Software Installation
Microsoft
Configuration Management
Microsoft Windows
Microsoft Office
Computer Hardware
Issue Tracking
Communication
Documentation
Help Desk
Network
Active Directory
Job Details
Hansen Talent Group is seeking a Desktop Support Technician to support a large agency in Columbia, SC. This is a fully onsite role, Monday through Friday (8am-5pm).
What you ll do:
- Provide hands-on technical support for desktops, laptops, tablets, printers, scanners, and other end-user equipment.
- You ll build and deploy devices using Microsoft Endpoint Configuration Manager (MECM), ensure proper encryption and configuration, document assets, and assist with maintenance, troubleshooting, and equipment lifecycle processes.
- This role requires ensuring endpoints remain connected for compliance, supporting users through the help desk system, and performing monthly patching responsibilities for tablets and iPads.
- You will also support equipment disposal, routine repairs, and coordination with vendor support as needed.
What you need:
- Desktop and networked systems support experience including hands-on hardware/software installation and computer deployment
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Experience with Microsoft Endpoint Configuration Manager (MECM)
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Strong knowledge of Windows OS, Microsoft Office Suite, and standard end-user devices
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Ability to diagnose hardware/software issues and document work in a ticketing system
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Strong communication, troubleshooting, and documentation skills
Preferred:
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Experience with help desk ticketing systems
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Experience with the NTS Network
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Experience with Active Directory or InTune
#IND-1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.