Technical Trainer (On-site)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Title

Technical Trainer (On-site)

Primary Responsibilities

* Participate in regular Florida Comprehensive Child Welfare Information System (CCWIS) meetings to determine what portions of CCWIS are ready for curriculum development.
* Development of Training Content including User Guides, Communications, and Videos.
* Maintain contact with the CCWIS Team Lead and other project leads.
* Assists in ensuring the curriculum aligns with Florida Statute, Florida Administrative Code, and Department CFOP.
* Clear and frequent communication with CCWIS Team and CCWIS stakeholders.
* Prepare reports on CCWIS training compliance.
* Create FAQs and learner resources as needs are identified.
* Ability to work flexible hours including possible nights and weekends.
* Ability to evolve quickly by learning the environment and technologies used and the applications assigned. Must provide examples of good time management skills with the ability to meet tight deadlines.

Knowledge, Skills and Abilities

* Knowledge of Florida Safe Families Network (FSFN), FL CCWIS, or records/case management systems and associated workflows.
* Experience in organizing data into logical formats for presentation in reports, documents, and other written materials.
* Experience in conducting fact-finding research.
* Experience in utilizing problem-solving techniques.
* Ability to work independently.
* Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
* Ability to organize and develop learning solutions.
* Ability to communicate effectively.
* Ability to establish and maintain effective working relationships with others.
* Strong knowledge of curriculum development.
* Ability to partner with project leads and stakeholders.
* Ability to provide excellent customer support; meticulous quality of work and work product.

Education

* Bachelor s or higher in Computer Science, Information Systems, or related field. Or equivalent work experience.

Location

Tallahassee, FL

Duration

Long-Term

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.