Clinical Implementation Specialist

We have partnered with our client in their search for a Clinical Implementation Specialist to work remote in Brazil.
Responsibilities:
As a Clinical Implementation Specialist, you will play a pivotal role in driving the successful implementation of our Clinical Solutions for a diverse range of healthcare clients. You will lead complex projects and manage high-profile accounts while ensuring exceptional service delivery and customer satisfaction.

• * Lead the implementation of Clinical Solutions for large and complex healthcare organizations, ensuring alignment with client goals and timelines.


• * Develop and maintain comprehensive project plans, including milestones, timelines, and resource allocation, while adapting to evolving client needs.


• * Serve as the primary point of contact for key stakeholders, including clinical leadership and executive sponsors, to ensure clear communication and alignment on project objectives.


• * Conduct in-depth assessments of client requirements, workflows, and operational challenges to tailor implementation strategies effectively.


• * Collaborate with cross-functional teams, including Product, Technology, and Subject Matter Experts, to ensure the delivery of relevant solutions and address any technical issues.


• * Provide virtual and on-site training and support for clients, ensuring that staff are proficient in utilizing our products to enhance patient care.


• * Identify potential risks and challenges during implementation and proactively develop strategies to mitigate them, ensuring high levels of customer satisfaction.


• * Analyze client feedback and implementation outcomes to drive continuous improvement in processes and service delivery.


• * Stay current with industry trends, clinical best practices, and product updates to provide informed recommendations to clients

Skills Required:

• * Strong experience with Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Allscripts/Altera) and clinical informatics.


• * Proven project management experience, with a track record of delivering complex projects on time and within scope.


• * Excellent communication, presentation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.


• * Strong problem-solving abilities and a proactive approach to identifying and addressing challenges.


• * Ability to work collaboratively in a matrixed organization and across functional teams.


• * Willingness to travel to client sites in the region as needed (up to 50% of time).


• * Project Management Professional (PMP) certification is a plus

Education & Work Experience:
* Current Registered Nurse licensure with direct patient care experience.
* Fluent in English, Portuguese, and Spanish (verbal, written)
* Minimum of 5 years of experience in clinical implementation, customer engagement, or consulting within the healthcare sector.



Title: Clinical Implementation Specialist
Location: Remote- Brazil
Client Industry: Healthcare Solutions
Reference ID: 1682438

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>