Overview
On Site
Depends on Experience
Contract - W2
Job Details
Customer Services Specialist | Milford, MI | Contract
Walker Healthforce is seeking a Customer Services Specialist with 2+ years of experience in Detroit, MI. This is a 3-month contract opportunity.
CORE REQUIREMENTS:
JOB RESPONSIBILITES:
WHAT WE OFFER:
WHY WORK WITH WALKER?
Contact our Recruiting Team today to experience the Walker Healthforce difference!
ABOUT US:
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Walker Healthforce is seeking a Customer Services Specialist with 2+ years of experience in Detroit, MI. This is a 3-month contract opportunity.
CORE REQUIREMENTS:
- Minimum of two (2) years of recent Customer Service or Call Center experience within the last three years.
- Fundamental understanding of HMO/PPO/POS delivery system and claims billing.
- Front desk skills with experience with checking in/outpatients and Medical office experience
- Associate’s Degree
JOB RESPONSIBILITES:
- Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers
- Support corporate and departmental goals, member enrollment activities and product implementations
- Research, investigate and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions for service recovery and retention
- Educate members and prospective members to promote the health care coverage of choice.
WHAT WE OFFER:
- Competitive compensation package
- Weekly pay via Direct Deposit
- Medical, Dental & Vision available
- 401k options
WHY WORK WITH WALKER?
- Access to our top ranked team of recruiting and placement specialists
- Continuous, one-on-one support from a dedicated engagement manager
- Professional resume development and interview preparation
Contact our Recruiting Team today to experience the Walker Healthforce difference!
ABOUT US:
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
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