Overview
Skills
Job Details
Title: SAP CRM Consultant
Location: Austin, TX- Onsite Day 1
Duration: Long-term
Job Type: Contract
Experience: 10+ Years
JOB DESCRIPTION:
Unit Testing and Integration testing of SAP CRM processes with third Party Tools for End-to-End Process validations.
Defect analysis and Issue Resolution - Fix the defects found in Unit Testing and Integration testing
System Downtime Impact Analysis
Executing the Test Scripts in Dev and Test Environments and documenting the defects.
Cut-Over, Go-Live and Warranty for Change Request and Incidents, Execution of Cut-over plan including client Communication
SAP Systems upgrade and Support Pack Enhancement Activities
Resolving of Issues with respect to master Data (Customer, Customer relationships, material, pricing procedure, condition records) creation in SAP ECC/S/4HANA and further Download to SAP CRM through Middleware
Working on the change request for B2B/B2C Marketing Campaigns (Automatic, Auto-dependency, Product use) and promotions in B2B, B2C online Store to support promotions
Creation of Digital catalogs for client products and assigning them to various business segments like major Accounts, reseller, education etc.
Resolving on Issue related to CRM Customer Group, Material Groups, sales organization mapping, integration issues with internal/external applications