ServiceNow Technical Architect -- Erie, PA / Onsite /W2/

Hi,

Position: ServiceNow Technical Architect
Location: Erie, PA
Duration: Long Term

Design and ensure robust implementation of the ServiceNow platform and application modules including ITSM, ITOM, CMDB, SAM, Service Portal, SecOps, GRC, HRSD etc.

Overall, 8-10 years of experience with 5-7 years of work experience in ServiceNow Administration, Implementation and Development

Strong knowledge of the ServiceNow platform and products with expertise in design, development and overall ServiceNow best practices

Experience in implementing & maintaining ServiceNow ITSM (Request, Incident, Problem, Knowledge, Change, Asset, CMDB, Service Catalog, Service Portal Configuration, Performance Analytics, Virtual Agent etc.)

Expert level knowledge of ServiceNow ITOM (Software/Hardware Discovery, Service Mapping, Event Management, Orchestration, Operational Intelligence, Cloud Management and Release Automation) including Mid-Server build, configuration & operations.

Hands-on experience in working with different APIs, integrations with 3rd party products/systems.

Hands-on experience with HTML 5, CSS 3, Angular JS, Bootstrap, JQuery, AJAX, JavaScript etc.

Experience in effective validation/test automation practices (ATF and/or Selenium etc.)

Experience with scoped applications.

Experience in Complex administration/integrations.

ITIL & Relevant ServiceNow Certifications as a way of continuous learning.

Preferred prior experience or knowledge in working with Web, J2EE or .NET applications.

Prior experience in Agile development methodology.

Prior experience with distributed teams across different time zones. (preferred)

Excellent verbal and written communication skills.

Strong attention to detail, ability to multitask and time management skill.