Technical Writer-API Documentation

Overview

On Site
Depends on Experience
Full Time

Skills

API
RESTful
Technical Writer

Job Details

Job Responsibilities:

  • Design, develop, and maintain high-quality external documentation for Network APIs, including API reference guides, integration tutorials, and usage examples.
  • Work closely with product managers, engineers, and solution architects to understand API functionalities, features, and use cases.
  • Translate technical specifications (e.g., Open API specifications) into comprehensive and understandable documentation for various technical audiences.
  • Ensure accuracy, completeness, and consistency of all API documentation.
  • Structure and coordinate information effectively for discoverability and ease of use on our developer portal.
  • Collaborate with UX/UI designers to optimize the presentation and user experience of documentation on the developer portal.
  • Incorporate feedback from internal teams and external customers to continuously improve documentation.
  • Stay current on industry standard methodologies for API documentation and developer experience.

Job Requirements:

  • Experience as a technical writer, with a strong focus on API documentation.
  • Proven experience writing external-facing documentation for technical products.
  • In-depth knowledge and hands-on experience with Open API Specification (OAS/Swagger) for defining and detailing RESTful APIs.
  • Outstanding writing, editing, and communication skills, with a strong focus on detail and accuracy.
  • Ability to grasp complex technical concepts and present them in a clear, concise, and accessible manner.
  • Familiarity with developer portals and their role in API consumption.
  • Proficiency with documentation tools and content management systems.

Preferred Qualifications

  • Experience with network protocols and technologies.
  • Familiarity with various API authentication and authorization mechanisms.
  • Understanding of software development lifecycles and agile methodologies.
  • Writing samples that demonstrate 3 years of experience drafting REST/RESTful APIs.
  • Working knowledge of markdown languages.
  • Able to grasp source code, architecture diagrams, and more.
  • Comfortable with Agile work environments and fast-paced projects.

Education: Bachelor's or Master s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.

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About GlobalLogic Inc.