Business Analyst (Hybrid)

Overview

On Site
Compensation information provided in the description
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 month(s)

Skills

Business Analysis
user stories
Use Cases
software testing
Customer Service/End User Support/Helpdesk Support.
analyze complex business processes
work flows and assist the user with the issue and resolution.
Test Scripts etc.

Job Details

Job Title:

Business Analyst (Hybrid)

Location:

Trenton, NJ

Duration:

6 Months+

Pay Rate:

$60/hr on C2C / 1099 all inclusive (OR) $55/hr on W2

Note:

EXCELLENT Communication (verbal and written) and Customer Service skills REQUIRED.

Hybrid position; 2 days in-office, 3 days remote

Job Description

The Business Analyst serves as a business analyst/helpdesk support for projects involving critical data processing systems for the Client . Relevant work experience: 3 to 5 years.

Responsibilities:

  • The analyst will be expected to monitor the helpdesk, accept helpdesk tickets, analyze the problem reported and assist the user with a resolution in a timely manner.

  • The analyst will be expected to document the issue and resolution, test the application to replicate the issues reported and be able to understand Use Cases, Business Requirements Documents, User Stories, Test Scripts and any other related documentation. The BA will be expected to work in fast paced projects and will be expected to be organized, multitask, take initiatives and be customer friendly.

Skills required:

  • Experience with Business Analysis, Software Testing and Customer Service/End User Support/Helpdesk Support.

  • Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts etc.

  • Ability to analyze complex business processes, work flows and assist the user with the issue and resolution.

  • Good communication skills required.

  • 4 year college degree or equivalent study required.

Top Skills & Years of Experience

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Experience as a Business Analysis

Required

5

Years

Experience with Customer Service/End User Support/Helpdesk Support.

Required

5

Years

Ability to analyze complex business processes, work flows and assist the user with the issue and resolution.

Required

3

Years

Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts etc.

Required

5

Years

Experience with Software Testing

Required

5

Years

4 year college degree or equivalent study required.

Required

Recruiter Details:

Name : Karthikeya at gsksolutions dot com

Contact : Two eight one Three eight five Nine one one one

About US:

GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits. We excel in managing critical, time-sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.

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About GSK Solutions Inc.