Overview
Remote
Up to $60
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Genesys Cloud (PureCloud)
Genesys Engage (PureEngage)
or Genesys Multicloud CX
Genesys Composer
Designer
and Architect
Genesys SIP Server
Media Server
and T-Server
Agent Assist
Genesys Co-Pilot
Co-browsing tools
NLP
Integration with AI platforms (Google Dialogflow
AWS Lex
Genesys AI)
Job Details
Genesys developers should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.
This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.
Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.