Product Operations Manager, Ads Request

Overview

Remote
$50
Contract - W2
Contract - 6 Month(s)

Skills

A/B Testing
Ad Serving
Asana
Business Analytics
Cross-functional Team
JIRA
Marketing
SQL
Wiki

Job Details

Job Title: Product Operations Manager, Ads Request

Location: San Jose, CA

Employment Type: 6+ months contract (possible extension or conversion)

Pay rate: $50/hr. on W2

 

The Ads Product Operations team leads programs where new priority features are validated with users via alpha and beta programs. Running incubation programs is a keyway we can establish product, operational, and marketing launch readiness, allowing us to test all aspects of our work in advance of prime time. We re looking for a passionate Product Operations Manager who can be the voice of the customer during validation and act on launch readiness activities. This role works as the right-hand person to the Product Marketing Manager, Product Manager, and Eng lead, to drive an effective and efficient incubation phase and ultimately drive towards stronger user adoption post-launch.

What you ll do:

  • Project manage delivery and launch of innovative ads technologies i.e., ad formats and ad serving/targeting features, products, and solutions.
  • Work on multiple projects simultaneously, with aggressive timelines.
  • Partner with product marketing, sales, engineering, product, and business analytics teams to test new ad offerings.
  • Partner on strategy and solutions that may be net new, while also using proven playbooks and checklists for running the end-to-end program, be it for an alpha or beta.
  • Work directly with the Sales team to support advertiser onboarding and campaign setup (including A/B testing).
  • Triage, resolve, and escalate bugs identified by advertisers and answer incoming questions from Sales for alpha and beta products.
  • Document user feedback and feature requests and assess sales readiness of alpha and beta products.
  • Analyze / query / develop product insights to share with cross-functional team members as evidence in support of what is and is not working for customers.
  • Address gaps in product readiness and ensure smooth handoff to customer ops / support teams.
  • Develop, pilot and drive standardization around new program processes, and leverage tools to accelerate team velocity.

What we re looking for:

  • 4+ years experience in technical operational roles
  • Demonstrated experience collaborating and influencing cross-functional partners with data to improve end user experience, and launch high quality products
  • Demonstrated experience troubleshooting ad products from an operational lens
  • Demonstrated experience developing / updating and evangelizing operational processes to drive efficiency and grow throughput at the team/working group level
  • Solid project management skills
  • Working knowledge of SQL, experience deriving meaning from data, and presenting data findings.
  • Experience with roadmap, project management, or collaboration tools or wikis like Asana, JIRA, or similar.
  • Organizational wizard with strong attention to detail.
  • Experience working in a fast-moving environment, managing multiple projects within tight deadlines.
  • Action-oriented collaborator who can effectively communicate and work with people across different teams, roles, and functions.
  • Ability to operate effectively and autonomously in time-critical ambiguous situations with minimum guidance.
  • Excellent written and verbal communication skills, including the ability to work with technical and non-technical individuals and present at meetings or trainings.

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at .

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.