Pricing Operations Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Pricing Operations Analyst for a CONTRACT assignment with one of our premier SaaS clients in San Jose, CA. 3 days per week onsite.

As a member of the Volume and Scale Pricing Frameworks Team, you will drive key business decisions for the clients' fastest-growing products. You will support Pricing Operation managers in SKU creation and pricing, optimizing processes with scalable documentation. Your role involves executing operational tasks, collaborating with teams like product operations, revenue accounting, sales, legal, and customer care to solve problems, remove barriers, and enhance efficiency. You will manage projects, build and document repeatable processes, and thrive in a fast-paced, high-pressure environment. Resilience, advanced Excel skills, data analysis expertise, and clear communication with stakeholders are essential. Understanding the end-to-end product launch supply chain is crucial. This role requires you to be based in San Jose and come into the office three days a week.

Responsibilities :

• Coordinate and support operational aspects of the Volume and Scale product lifecycle, including SKU creation, facilitation of approvals for business strategy and pricing requests.
• Perform audits related to the standard launch process.
• Project planning using Workfront to implement business decisions, including key milestones, and drive progress to achieve project goals and timelines.
• Work cross-functionally and effectively communicate to all upstream/downstream stakeholders, to ensure understanding of strategy, project plan, and impacts.
• Document cross-functional process improvement and adoption of best practices (processes, tools) to improve overall operational efficiency and effectiveness.
• Facilitate the creation and maintenance of system and process documentation.
• Ad hoc operational requests including reporting and auditing of SKU and Pricing files to support product launches.

Required Skills :

• What you need to succeed
• 5+ years of experience in an operational role, prioritizing and managing projects, with accuracy and diligence.
• Strong Visual Basic (VBA) and MS Excel development skills required.
• Advanced knowledge and fluency with Excel, Workfront, Confluence/Wiki, SAP, SharePoint required.
• Experience driving processes and consistently meeting established key milestones in a fast-paced environment.
• Strong problem-solving skills to research and identify issues, root cause, and proposed resolution.
• Meticulous attention to detail, analytical skills and auditing experience required.
• Strong process analysis skills to identify opportunities for optimization, design solution, and define implementation plan.
• Excellent communication, listening and interpersonal skills at all levels of the organization.
• Experience creating training documentation/curriculum a plus.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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