Audio-Visual Technician

Job Title: Audio-Visual Technician

Location: New York, NY

Duration: Full Time

Job Responsibilities:

• Communicate and interact with internal employees, clients, and colleagues in a professional and timely manner
• Interpret schematics, blueprints, and SOWs to guide AV system installations.
• Program and test AV systems including AMX/Crestron control systems and DSP configurations.
• Configure IP-enabled AV devices and integrate them into enterprise networks.
• Fine-tune and optimize AV performance, including calibration and user acceptance testing.
• Provide real-time, white-glove AV and IT support to end users, including C-level executives.
• Maintain technology infrastructure and assets to ensure ongoing performance and readiness.
• Troubleshoot and repair AV and IT systems, both remotely and on-site.
• Track and close project punch lists and provide client training/documentation.
• Manage system configurations, software updates, and IT asset lifecycles.
• Maintain systems uptime and proactively monitor and improve performance.
• Create technical documentation and standard operating procedures.
• Support collaboration platforms (Zoom, MS Teams, Cisco Telepresence, etc.).